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Windows 7: BSOD playing BF4, also during general use

13 Jun 2014   #1
ICSJack

Windows 7 Ultimate x64
 
 
BSOD playing BF4, also during general use

Hi there, I have a fresh intall of Windows 7 with new hardware upgrades and I keep getting different bsod's. I monitor my temperature regularly as I play things such as Battlefield 4 (which is where most bsod's occour) and they are all within good range of 65C. I have the latest Nvidia drivers for my GPU and Windows is up to date. I've tried downgrading my Nvidia drivers too to see if that solved the issue but had no luck and also I have ran Memtest86 for 7 passes with no errors.


These are my specs: http://speccy.piriform.com/results/k...EvGCHDBvnUPuO8[1]

WhoCrashed shows that most come from the ntoskrnl.exe, ntkrnlmp.exe, dxgmms1.sys
Here are my minidump files: https://mega.co.nz/#F!X4RDBZiR!c7TEm4ib6W1Ke9vTGSufjw[2]

Thanks in advance


My System SpecsSystem Spec
.
13 Jun 2014   #2
Thedoctor44

 

I suggest removing AI Suite and all other ASUS bloatware before we get started as it can cause quite a lot of issues.

Code:
Start Menu\Programs\ASUS\AI Suite 3	Public:Start Menu\Programs\ASUS\AI Suite 3	Public
A Page Table Entry or the working set is corrupt, which could mean driver or failing RAM is behind it, looking at the other bugchecks I'd say drivers.
We can test RAM anyway...

Memtest86 will test your RAM

information   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing


Code:
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE

We can see that an address has been pointed to by a null pointer which is an address in memory which doesn't exist.

Code:
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800b2ee000
rdx=fffffa8006ed3e00 rsi=fffffa800d360330 rdi=fffffa800b2ee000
rip=fffff88003194e26 rsp=fffff880029c77a0 rbp=fffffa800d423998
 r8=fffffa800bc79701  r9=0000000000000000 r10=0000000000000000
r11=000000000000010b r12=00000000000000a5 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x22:
fffff880`03194e26 488b18          mov     rbx,qword ptr [rax] ds:002b:00000000`00000000=????????????????
What looks like has happened is the display driver has tried to access the memory address (dereference) for a DMA buffer using a null pointer which has come back and said there's nothing in this address.

Code:
2: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f4be000 fffff880`10122000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue May 20 00:08:44 2014 (537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I would roll back the display driver to a version in late 2013.
These instructions are useful.

NVIDIA Drivers - Avoid Problems

Post back the results.
My System SpecsSystem Spec
13 Jun 2014   #3
ICSJack

Windows 7 Ultimate x64
 
 

I have finished running memtest for 9 passes after 10 hours! There were zero errors found which must mean the ram is ok? I rolled back to early drivers and haven't been able to replicate the BSOD but I haven't had a long enough session to test it out on but I do get [name] has stopped responding and my program will close
My System SpecsSystem Spec
.

14 Jun 2014   #4
Thedoctor44

 

9 passes is good enough to show that your RAM isn't failing.

As for the programs not responding, does it happen with all of them or just certain ones?
My System SpecsSystem Spec
14 Jun 2014   #5
ICSJack

Windows 7 Ultimate x64
 
 

Not all of them, Usually Firefox, BF:Hardline, League of Legends and GTA IV
My System SpecsSystem Spec
15 Jun 2014   #6
SharpHD

 

Maybe it's just cause battlefield 4 is sh** on the PC, it's a accident waiting to happen.
My System SpecsSystem Spec
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 BSOD playing BF4, also during general use




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