Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Playing high demand Games or Watching/streaming videos online

14 Jun 2014   #1
Helidoc25

Windows 7 Home Premium 64bit
 
 
BSOD Playing high demand Games or Watching/streaming videos online

Hi, so for the last few months Ive gotten a worse and worse BSOD. I noticed it first in the flight simulator when I would zoom when looking out the canopy and I would see distant enemy fighters and then I would get BSOD just as i saw them. Then Flying my RC simulator I get BCOD very quick. Now it seems when watching a TV show online and clicking on a video of something funny or interesting it will get BSOD. To me it seems as if anytime the computer is working hard on something visual it shuts down for the BSOD. Anyways here is the info needed, here is from when i restart and it shows me the "details", and following the instructions ive attached the file I made with the DM log. Thank you guys. Im considered a Newb going into this "deep" with computers but im a quick learner so I hope you will stick with me so I can get this figured out So i can start my online video editing class. Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80048CF038
BCP3: 00000000B4002000
BCP4: 0000000069000135
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\061414-23868-01.dmp
C:\Users\Ryan\AppData\Local\Temp\WER-80012-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt


My System SpecsSystem Spec
.
14 Jun 2014   #2
Thedoctor44

 

These bugchecks indicate a Machine Check Exception has occurred which means the hardware has signified (via a standard messaging interface) through the processor driver that an correctable hardware error has occurred ,the system then bugchecks on purpose, the result is a 0x124 error.

It looks like a very strong indication of a bad CPU, given that all your dump files show this:

Code:
Error         : DCACHEL1_DRD_ERR (Proc 0 Bank 0)
  Status      : 0xb400200069000135
  Address     : 0x0000000032c10c00
  Misc.       : 0x0000000000000000
A level 1 cache data read error on the primary processor of the first memory bank, this is a consistent error within your bugchecks, this is bad, especially on the first processor.

I recommend running Prime95 to find out.

Stress test your CPU with Prime95

I recommend running Prime95 for around 2 hours

warning   Warning

As with most stress tests your component's temperature will rapidly increase.
It is advised that you download a temperature monitoring program like HWmonitor
Keep an eye on your temperatures and stop the tests if it starts to overheat


Try taking out the CMOS battery on the motherboard then placing it back in to ensure no improper settings have been made.

Post back the results.
My System SpecsSystem Spec
14 Jun 2014   #3
Helidoc25

Windows 7 Home Premium 64bit
 
 

Thank you for the quick reply. Will the computer be unusable during this testing period? Or can I still use the computer as it does its thing?
My System SpecsSystem Spec
.

15 Jun 2014   #4
Helidoc25

Windows 7 Home Premium 64bit
 
 

So I was about 5-10 min into the test, the temps were going from 90-99*C and then it crashed.
My System SpecsSystem Spec
15 Jun 2014   #5
Thedoctor44

 

That's very bad.
Check your airflow, clean out any dust and reapply thermal paste.

Is the CPU still under warranty?
My System SpecsSystem Spec
15 Jun 2014   #6
Helidoc25

Windows 7 Home Premium 64bit
 
 

No its not under warranty. Ill open it up and make sure it has airflow. I let it sit on my bed all day and my buddy was saying thats prob got the thermal paste hot and dryed out and disconnected. What part is it that is getting hot? It said AMD k10 i think. Worst case am i looking at a new one of those? Ill open it up and blow it out and reapply paste tho on the heatsinks i see.
My System SpecsSystem Spec
06 Oct 2014   #7
Helidoc25

Windows 7 Home Premium 64bit
 
 

ok so i thought i posted this already but i guess i didnt. So I opened it up and blew it out and reapplied the thermal paste, I had removed the cpu because i thought i had a replacement but it turns out i didnt. Once i put it back together it seemed like things were better, i could use my simulator and it didnt crash, but the as soon as i tried plugging in the HDMI and simming on the tv it crashed. Now it crashes pretty often when im playing videos, Sometimes ill even wake up and if i left it runnign on my nightstand ill notice its at the user select screen because it crashed while i was sleeping and nothign was playing. Should i try a new cpu? Or is this considered a APU? It has integrated graphics right?
My System SpecsSystem Spec
Reply

 BSOD Playing high demand Games or Watching/streaming videos online




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD when watching videos online and sometimes while playing games
I've been having this problem for months now and can not figure out what is causing it. Every couple of weeks my pc would bsod almost instantly every time I watch a video on YouTube and this can happen for days or weeks, then the problem will go away for a few weeks and suddenly come back again. I...
BSOD Help and Support
BSOD playing Guild Wars 2/ Watching videos online
Ok, so last week my hard drive went out on me, and was completely unrecoverable. After looking into it more, I decided that I had to replace it with a new one. I ended up ordering and installing a "WD Blue 500 GB Mobile Hard Drive: 2.5 Inch, 5400 RPM, SATA II, 8 MB Cache - WD5000BPVT". Afterwards,...
BSOD Help and Support
BSOD when playing games or watching videos
Hello I have been having very random BSOD problems for a while it has happened during a lot of games like civ 5 and batman arkham city it has happened while watching videos on youtube and it has happened while the computer isn't doing anything too! I am not sure what to do at all so any help would...
BSOD Help and Support
BSOD playing League of Legends and watching videos online
I've been getting crashes and BSODs on a daily basis and now I'm fed up with it and now trying to figure out how to solve the problem. My comp was purchased from I buy power about 2-3 years ago and it has had the BSOD since the first few months of receiving it. I've tried reinstalling my video...
BSOD Help and Support
BSOD watching online videos/audio streaming.
My brother has a COMPAQ Presario CQ50-107NR Notebook PC, it came originally with Windows Vista OEM, but I had upgraded to Windows 7 Pro x64 in January. From the looks of it the laptop was manufactured in 2008, which makes it about 4 years old. The issues he is having is, that whenever he is...
BSOD Help and Support
BSOD when streaming videos and playing games
0x0000007F (8,80050031,6F8,FFFFF80002CD1BD0) I have done some troubleshooting but cannot get it fixed. I recently installed Zone Alarm Extreme Security. I know it is a Double Fault error. I have attached a zipped folder with my last five minidumps Ran Windows Memory Diagnostic and no...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:28.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App