Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD while starting Windows 7 Ultimate

15 Jun 2014   #1
pietronz

64
 
 
BSOD while starting Windows 7 Ultimate

Hey guys,

I for the last 9 hours I have been trying to get my computer to load up, but it won't work. It gets to the log in screen, then after about 15 seconds the BSOD comes up. I can only access my computer via safe mode. It won't let me run the DM Log Controller or SF Diagnostic Tool even under Run As Admin. I have an Alienware M17x, the error that came up in the BSOD was:

Machine_Check_Exception

Technical Info: *** STOP: 0x0000009C (0X0000000000000000, 0xFFFFF88003690C70, 0x0000000000000000, 0x0000000000000000)

Any help would be much appreciated! Cheers!
Pietro


My System SpecsSystem Spec
.
15 Jun 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi pietronz.

Stop 0x9C is Machine Check Exception. Mostly caused by failing hardware.

But as you can run the computer in safe mode (without the load of drivers) and not in normal mode (with drivers' load), it might be a device driver that is causing the issue.

In safe mode, free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the system configuration window, with the "general" tab selected.
    • Click the "startup" tab. Click "Disable all" > Apply > OK.Click on "services" tab.
    • Check the "Hide all Microsoft Services"; Click "Disable all" > Apply > OK
  3. Accept then restart.
Then try to boot again normally. Is it failing still?

So remove the GPU. Run the computer with onboard graphics (display is the major difference between normal and safe mode). Does it boot to normal mode?

If still not, follow the broad step by step guide: Stop 0x124 - what it means and what to try
I am suggesting it to you because actually stop 0x9C is a variant of stop 0x124. Stop 0x124 includes stop 0x9C in its scope.
My System SpecsSystem Spec
15 Jun 2014   #3
pietronz

64
 
 

Hi Arc,

Thanks for your detailed reply.

I did the first step disabling all the services & startup and the same problem occurs.

When you say to remove the GPU do you mean physically removing it or just disable it in safe mode some how?

Cheers,
Pietro
My System SpecsSystem Spec
.

15 Jun 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Let the GPU in, but unplug the display adapter from it. Connect the monitor with the motherboards display output (VGA or DVI etc as applicable in your case).
My System SpecsSystem Spec
15 Jun 2014   #5
pietronz

64
 
 

This is a laptop, there is no monitor etc. or am I wrong? Dell Alienware m17x
My System SpecsSystem Spec
15 Jun 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Ah .... I missed that part.

I cannot verify the specs of Alienware m17x cause I am seeing only this message in dell's page.

Attachment 321840

But such a machine must have dual display.

Boot into the BIOS. Search for the display settings. Set the onboard graphics (Intel HD most probably) as the primary GPU and disable the dedicated GPU.
Then try to boot back.

I also see essenbe here. It will be our pleasure if we get his invaluable wise guidance. Please, Steve?
My System SpecsSystem Spec
15 Jun 2014   #7
pietronz

64
 
 

M17x-R2

Intel Core i7 CPU Q 840 @ 1.87Ghz

8gb memory not sure if ddr2 or 3

Searching for display in bios now....
My System SpecsSystem Spec
15 Jun 2014   #8
pietronz

64
 
 

Ok so I disabled the intel virtualisation technology and it SEEMS to works fine now, even at the high resolution it always had been running at. Bizzare! I suppose I need to update everything? I have never updated the bios etc on this thing either. Is that something to worry about?
My System SpecsSystem Spec
15 Jun 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

As far as it is running fine, you need not to be worried about the BIOS update.
My System SpecsSystem Spec
15 Jun 2014   #10
pietronz

64
 
 

Great thanks so much for your help!
My System SpecsSystem Spec
Reply

 BSOD while starting Windows 7 Ultimate




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Many BSOD during or after starting windows
System : System Model p6580t System Type x64-based PC Processor Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz, 2668 Mhz, 4 Core(s), 4 Logical Processor( NVIDIA GeForce GTX 650 Installed Physical Memory (RAM) 12.0 GB ran Chkdsk: no errors sfc scannow ...
BSOD Help and Support
Windows 7 Ultimate Starting & Ending
Hi i am using a laptop few days when i login something new & when signout something new. i don't know what is this messages!!
General Discussion
Random crash on Win7 Ultimate x64 after starting custom build desktop
I builded a new pc just a few days ago and it crashes after start randomly but usually during surfing on the web .
BSOD Help and Support
BSOD Starting Windows Virtual PC Machines (any machine, always bsod)
Hello All, I've been getting consistent BSODs while trying to start Windows Virtual PC (not Microsoft Virtual PC 2007) machines on my computer. I've tried various driver updates and a bios update and several system restores along the way, but to no avail. In the attached dump files, the last...
BSOD Help and Support
Different "Starting Windows" on 7 Ultimate 32 bit
I've recently upgraded my laptop from Windows 7 Starter to Windows 7 Ultimate (32 bit). Now the problem is the "Starting Windows" didn't change, it is still from the 7 starter (the vista like), it didn't change into a something spherical. Is it really like that if you installed windows 7 ultimate...
General Discussion
Problem starting Pinnacle Studio 14 in Ultimate 7
Hi! I have Windows Ultimate 7 - 64 bit running great on my Gateway Desktop - 4 gigs - Intel Dual Core - MotherBoard nVidia graphics (no discrete video). My Avid-Pinnacle Studio 12 program runs great on it... no problems. I downloaded the Trial version of Studio 14 and installed it....
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:22.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App