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Windows 7: BSOD IRQL_NOT_LESS_OR_EQUAL and random freezes

17 Jun 2014   #21
Nisym

Windows 7 64bit Home Premium SP1
 
 

Good morning, Arc,

My computer powered off while I was running Furmark. There was a beep and then poof! The laptop was off.

In regards to the network driver, Intel says I have the latest one, so there are no available updates.

I will post a speccy screen shot soon. Hopefully the computer doesn't power off on it's own again.


My System SpecsSystem Spec
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17 Jun 2014   #22
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The network driver I suggested should be an updated one over that one you have installed for WiFi link 5100 AGN.
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17 Jun 2014   #23
Nisym

Windows 7 64bit Home Premium SP1
 
 

Oh! I'm sorry, I should have paid better attention. I'm done as you've asked.

Also, here's a link to the published speccy link: http://speccy.piriform.com/results/6...KifkbTf22TOjtD
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17 Jun 2014   #24
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

This cannot said to be hot.

Attachment 322132

Can you change the battery and the AC adapter, if possible on a trial basis?

The other possibility that is coming in my mind is not good/pleasant to say. In this situation I would want some experts to have a look at your issue.
My System SpecsSystem Spec
17 Jun 2014   #25
Nisym

Windows 7 64bit Home Premium SP1
 
 

I unfortunately do not have a spare battery (my battery doesn't hold a charge, well, maybe 3 minutes or so worth of computing time and I don't have an extra AC adapter, no. So, does it look to be an overheating issue? Something inside this old guy is all fried? Hm.

Oh, and also, I installed the new intel driver, but nothing seems to have changed. I'm still on the same driver.
My System SpecsSystem Spec
17 Jun 2014   #26
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I requested our experts to look at your issue, but as you said, I would suggest you to change the battery right now.
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17 Jun 2014   #27
Nisym

Windows 7 64bit Home Premium SP1
 
 

I'm actually not using the battery. My laptop is powered by my AC adapter. And oooh, experts. You've been so helpful. Thank you, Arc.
My System SpecsSystem Spec
17 Jun 2014   #28
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Well, I'm not an expert. An expert is just someone from out of town with a briefcase. I don't have a briefcase. However, I am most concerned with the 'something went pop'. Whatever that something was, is not a good thing. Do you have any ideas what it was. You heard the sound and it's not possible for me to guess. I have to depend on you. It could have been the graphics card, the Power connection or the motherboard, or most anything else. Have you tried running everything and found anything different? I can give you a few tests to run to see if the card is OK, but I'd like to hear your ideas first.
My System SpecsSystem Spec
17 Jun 2014   #29
carwiz

Windows 7 Pro-x64
 
 

Well, I'm not claiming to be an expert but if the "dead" battery is installed, the AC adapter will still try to charge it and it may be drawing too much current for the adapter to charge the battery and run the PC. To save itself, the adapter will turn itself off until it cools down. I'm not sure the PC will work with the battery removed and on the adapter but you can try it. If it doesn't, you'll have to replace the battery.
My System SpecsSystem Spec
17 Jun 2014   #30
Nisym

Windows 7 64bit Home Premium SP1
 
 

Essenble: Hello there! Well, you certainly are knowledgeable if Arc is requesting the assistance of experts, but with such a title as Jedi Master, I would find it hardly surprising...

Regarding the pop sounds, it wasn't like an explosion of some sort, but more so like a beep from the computer. I would think it's a fairly common sounding beep, the sort of sound a computer makes when there is some sort of error I'd say—or so I hope. I want to say that it's like that sound when you accidentally press/hold shift for too long and Window asks you if you want to enable some option. Nothing seems to be out of ordinary.

Carwiz: Thank you for the input. I've removed the laptop battery and am currently running my computer via the AC adapter. I've really only used it out of comfort for when I'm sitting with the laptop on my lap, but I can do without it if it means a healthier/cooler computer.
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 BSOD IRQL_NOT_LESS_OR_EQUAL and random freezes




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