Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD IRQL_NOT_LESS_OR_EQUAL and random freezes

15 Jun 2014   #1
Nisym

Windows 7 64bit Home Premium SP1
 
 
BSOD IRQL_NOT_LESS_OR_EQUAL and random freezes

Hello,

I've been having some issues with my computer and I'm not sure how to remedy it. I've followed the instructions from the BSOD posting instruction page. Hopefully I've gathered the right information to be reviewed. I appreciate any help. Thank you.


My System SpecsSystem Spec
.
15 Jun 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Nisym.

A failure from the part of the display driver is found.
Code:
fffff880`0431d650  fffff880`055ed000Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x50f000
And it is too old.
Code:
fffff880`050de000 fffff880`056f5000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Jul 02 23:15:07 2009 (4A4CF223)
    CheckSum:         005C2509
    ImageSize:        00617000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
HP does not have any feasible update to AMD HD Graphics driver for Pavilion DV7. I would suggest you to try AMD Driver Autodetect to find any feasible update for the Radeon HD 4650 GPU and apply it.

It is the prima facie issue but not necessarily the only issue. So let us know how the computer is running after the driver update.
My System SpecsSystem Spec
15 Jun 2014   #3
Nisym

Windows 7 64bit Home Premium SP1
 
 

Hello Arc,

Thank you for replying. I've done just as you've suggested and have restarted my computer. Out of curiosity, what other issues are there? How strange though, I'm sure I've updated the graphics driver before.

I will report back should the problem once occur.
My System SpecsSystem Spec
.

15 Jun 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Nisym.

That is a laptop aging a few years. Apparently the installation is also aged. So outdated drivers etc plus laptops normal aging issues will be there.

You need not to be afraid. I just wanted you to not get frustrated if you see another issue emerges up after updating the display driver.

Edit: If there is a question why I said it a laptop despite of what is stated in the specs; I see the computer under analysis is a HP Pavilion dv7 Notebook PC, which is more reliable information to me than what is written in the specs.
My System SpecsSystem Spec
15 Jun 2014   #5
Nisym

Windows 7 64bit Home Premium SP1
 
 

Hello Arc,

Oh, I see. Well that makes sense. I suppose I will just have to care for this old fellow more carefully, eh? Once again, thank you. Should I mark this thread as solved? Or should I wait to see if anymore/same problems arises?
My System SpecsSystem Spec
15 Jun 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

After making it sure that you updated the display driver properly (not like what you did before ), wait for at lease one week. If it is all stable, then you might think about marking it as solved.

But if the issues bounce back again, unmark the thread and continue.
My System SpecsSystem Spec
15 Jun 2014   #7
Nisym

Windows 7 64bit Home Premium SP1
 
 

Hello,

Unfortunately, the problem came back. This time, however; the laptop restarted on it's own before I could even see the BSOD screen, but according to Whocrashed, it is once again IRQL_NOT_LESS_OR_EQUAL. The BSOD happened as I was watching a news clip.
My System SpecsSystem Spec
15 Jun 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Everytime you report a BSOD, you click on the button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
16 Jun 2014   #9
Nisym

Windows 7 64bit Home Premium SP1
 
 

Oh, I'm so sorry. Here is the zipped file.
My System SpecsSystem Spec
16 Jun 2014   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
Reply

 BSOD IRQL_NOT_LESS_OR_EQUAL and random freezes




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random BSOD IRQL_NOT_LESS_OR_EQUAL (a)
I get random BSOD. I did try to analyze the dump and got the following output. I am also attaching the minidump as zip file. Thanks ******************************************************************************* * *...
BSOD Help and Support
Random BSOD IRQL_NOT_LESS_OR_EQUAL.. Help
Having trouble with random BSOD and shut downs, please help. Thanks in advance.
BSOD Help and Support
Random BSOD: IRQL_NOT_LESS_OR_EQUAL
I'm getting a BSOD randomly. The machine will run flawlessly for a few weeks, and then crash 3 times in a single day. I haven't been able to associate it with any program, event, or activity. Whether I have a hundred programs running in the background, or I keep the number of programs running to...
BSOD Help and Support
Random BSOD (IRQL_NOT_LESS_OR_EQUAL)
I've been getting random BSOD all the time, but it only happens every month or so, so I ignored it. But these few BSOD happened often and recently when I was gaming with Skype on. It doesn't happen when I don't have Skype on. But I don't think that's the case. I'm wondering how to fix this. My...
BSOD Help and Support
Random BSOD , IRQL_NOT_LESS_OR_EQUAL (a)
Hi! I got some BSOD now every day when i play or just watching movies or internet. I have 2 ssd hardrives in raid 0 mode .I need help and i have trayed to read the minidump files. HERE IS THE FIRST ONE: ******************************************************************************* * * *...
BSOD Help and Support
BSOD Random 0xA, IRQL_NOT_LESS_OR_EQUAL
Hello i have noticed Recently that i have been Getting a BSOD i had about 3 Today i have a program called Who Crashed to analyze my Dump Files i will also include BSOD Dump & System File Collection app Files etc PC is about 3 years old (so is all the hardware except the GFX card is like 1 year...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:05.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App