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Windows 7: BSOD at random times

15 Jun 2014   #1
poboy92

Windows 7 - 64 Bit
 
 
BSOD at random times

This machine is pretty locked down, software protection wise.

It blue screens at times, not frequent but enough to be an irritant. Unsure any type of root cause.

Thanks in advance...


My System SpecsSystem Spec
.
15 Jun 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Hi there,

There's only two dumps from this year so that's what I'm looking at here,

The most recent is manually created,

Code:
BugCheck DEADDEAD, {f000101, 1a700ac, 12a70000, 0}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------
The second one, Your Intel Wifi driver,

Code:
Unable to load image NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
 NETwNs64+0x2ec950
Driver Reference Table - NETwNs64.sys

Code:
fffff880`09007000 fffff880`09b3d000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Mon Jan 09 01:44:39 2012 (4F0AB707)
    CheckSum:         00AF00B8
    ImageSize:        00B36000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You can try updating that.

And your video driver,

Code:
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x8c5960
Driver Reference Table - nvlddmkm.sys

Code:
Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Mar 04 03:07:52 2014 (5315B408)
    CheckSum:         00C20523
    ImageSize:        00C58000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which appears to be newer than anything Sony has, Try uninstalling that one and let windows install it's latest WHQL driver offered.
My System SpecsSystem Spec
17 Jan 2015   #3
poboy92

Windows 7 - 64 Bit
 
 

Well sad to say this issue is now back. It started a couple days ago and now it seems to have at night when PC is running solo. It does not happen when I am on the machine to catch what causes it.
My System SpecsSystem Spec
.

17 Jan 2015   #4
poboy92

Windows 7 - 64 Bit
 
 

Well I just tried to help myself and followed the WinDBG guide at WinDBG - Install and Configure for BSOD Analysis

It said that Arconis was causing issue, so I have unsintalled and will see if it works. I am reading the 2nd dump file from past 24 hours to confirm same issue there. I will then reboot and see what happens. Will report back here soon.
My System SpecsSystem Spec
17 Jan 2015   #5
poboy92

Windows 7 - 64 Bit
 
 

Well quick update, 2nd dump showed problem with NETwNs64, Intel Wi-Fi driver. I will see if there are system updates for this.
My System SpecsSystem Spec
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