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Windows 7: BSOD at random times with bccode 3b or 50 usualy

15 Jun 2014   #1
shobrele

windows 7 Ultimate x64
 
 
BSOD at random times with bccode 3b or 50 usualy

Hello there I get bsod on my laptop at random times. Usualy if i alt f4 leave a video game sometimes just random. I cant find a pattern of the events. Last one was caused by win32k.sys. and the one before from igdkmd64.sys which had something to do with my integrated intel video card. My laptop is 4 months old so I doubt its a hardware problem. I did update my drivers several times. The events kinda occured since i bought it. Like probably 10 total bsods until now.


My System SpecsSystem Spec
.
16 Jun 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum shobrele,

Please post this report before we begin:
My System SpecsSystem Spec
17 Jun 2014   #3
shobrele

windows 7 Ultimate x64
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {62007A7B-2135-43DF-9030-33198772B77E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_ldr.090819-1503
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{62007A7B-2135-43DF-9030-33198772B77E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1764258332-2884666531-3366358910</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire V5-573G</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>V2.22</Version><SMBIOSVersion major="2" minor="7"/><Date>20130930000000.000000+000</Date></BIOS><HWID>95B90600018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1026-7600.0000-0482014
Installation ID: 005695117062101531972110073682627051871072407912358813
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 6/17/2014 9:55:22 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAAAAgABAAIAAAABAAAAAwABAAEAln3mJLrfQEE8acoxhkL0UsRmhA+ihLp6

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ACRSYS        ACRPRDCT
  FACP            ACRSYS        ACRPRDCT
  DBGP            ACRSYS        ACRPRDCT
  HPET            ACRSYS        ACRPRDCT
  BOOT            ACRSYS        ACRPRDCT
  MCFG            ACRSYS        ACRPRDCT
  UEFI            ACRSYS        ACRPRDCT
  FPDT            ACRSYS        ACRPRDCT
  ASF!            ACRSYS        ACRPRDCT
  ASPT            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  DMAR            ACRSYS        ACRPRDCT
  SLIC            ACRSYS        ACRPRDCT
My System SpecsSystem Spec
.

18 Jun 2014   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

One thing you should do is install SP1, Service Pack 1.
My System SpecsSystem Spec
20 Jun 2014   #5
shobrele

windows 7 Ultimate x64
 
 

Yes i did install it yesterday. Havent recived any bsods yet.
My System SpecsSystem Spec
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 BSOD at random times with bccode 3b or 50 usualy




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