BSOD when going to sleep mode


  1. Frode789
    Posts : 3
    Windows 7 64bit
       New #1

    BSOD when going to sleep mode


    Hi.

    So I am getting frequent BSODs when going to sleep mode on my Windows 7 64 bit, which is very annoying. I have attached the minidumps I have available. It happens maybe once every five times. System specs are on my profile.
      My Computer
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  3. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #2

    We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
      My Computer
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  4. Frode789
    Posts : 3
    Windows 7 64bit
    Thread Starter
       New #3

    Here is the BSOD tool report attached.
      My Computer
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  6. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #4

    Your AMD driver is causing problems.

    Code:
    fffff880`0406b7e8  fffff880`03d9ac12Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x46c12
    Use AMD Uninstall Utility to remove all traces of your current driver, CCC etc, then download the latest driver from here. When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver. If the latest driver still causes issues, perform the same steps but with 13.9 instead, the most stable recent AMD driver.
      My Computer
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  7. superyutz
    Posts : 25
    Windows 7 Home 64bit
       New #5

    My system also crashes in sleep mode


    My system is self built with a DQ45EK Intel motherboard, E8400 Intel CPU, 2Gigs of mem, no add on cards.
      My Computer
    Quote Quote

  8. Frode789
    Posts : 3
    Windows 7 64bit
    Thread Starter
       New #6

    Boozad said:
    Your AMD driver is causing problems.

    Code:
    fffff880`0406b7e8  fffff880`03d9ac12Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x46c12
    Use AMD Uninstall Utility to remove all traces of your current driver, CCC etc, then download the latest driver from here. When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver. If the latest driver still causes issues, perform the same steps but with 13.9 instead, the most stable recent AMD driver.
    Okay, thank you. Did you check both minidumps, both pointed at this driver?
      My Computer
    Quote Quote

  10. superyutz
    Posts : 25
    Windows 7 Home 64bit
       New #7

    My video display adapter is Intel Q45/Q43 which according to Driver Detective is up to date. I'm not using any external video card, just the motherboard chipset.
      My Computer
    Quote Quote

  11. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #8

    Frode789 said:
    Boozad said:
    Your AMD driver is causing problems.

    Code:
    fffff880`0406b7e8  fffff880`03d9ac12Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x46c12
    Use AMD Uninstall Utility to remove all traces of your current driver, CCC etc, then download the latest driver from here. When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver. If the latest driver still causes issues, perform the same steps but with 13.9 instead, the most stable recent AMD driver.
    Okay, thank you. Did you check both minidumps, both pointed at this driver?

    BitDefender is also showing as problematic.

    Code:
    *** WARNING: Unable to verify timestamp for bdfwfpf.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
 bdfwfpf+0xca9a
    Uninstall BitDefender. Install MS Security Essentials and MalwareBytes.

       Note
    Make sure you uncheck the 'Enable Free Trial' box when installing.


      My Computer
    Quote Quote

  12. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #9

    superyutz said:
    My system is self built with a DQ45EK Intel motherboard, E8400 Intel CPU, 2Gigs of mem, no add on cards.
    Start your own thread please.
      My Computer
    Quote Quote

 

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