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Windows 7: My Computer shuts down with multiple BCC errors.

16 Jun 2014   #1
jlunyc

windows 7 pro 32 bit/64 bit. I have both.
 
 
My Computer shuts down with multiple BCC errors.

I support a Dell inspirion 380
Intel dual processor 3.0,
4gb of memeory, 285 HD

windows 7 pro 32bit.

Sometimes the computer shuts down multiple times a day or not for two weeks. There doesn't seem to have a pattern or error.

I upload a text file from blue screenview.

Thank you
Josh


My System SpecsSystem Spec
.
16 Jun 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
My System SpecsSystem Spec
16 Jun 2014   #3
jlunyc

windows 7 pro 32 bit/64 bit. I have both.
 
 

Here is the upload.

Thank you
My System SpecsSystem Spec
.

16 Jun 2014   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Your Intel Graphics driver is showing up as a problem.

Code:
c75bb004  9bb62abaUnable to load image \SystemRoot\system32\DRIVERS\igdkmd32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
 igdkmd32+0x15faba
Check here for an updated version. I can't find anything about a Dell Inspiron 380 to point to Dell for specific drivers.

Symantec is also causing issues.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 8ba1a0dd, 8dd2b764, 8dd2b340}

*** WARNING: Unable to verify timestamp for SYMEFA.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEFA.SYS
Probably caused by : SYMDS.SYS ( SYMDS+50dd )

Followup: MachineOwner
Uninstall Symantec and install MS Security Essentials and MalwareBytes.

Note   Note
Make sure you uncheck the 'Enable Free Trial' box when installing.


My System SpecsSystem Spec
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 My Computer shuts down with multiple BCC errors.




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