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Windows 7: BSOD playind LOL

17 Jun 2014   #1
pi3dro

Windows 7 x64
 
 
BSOD playind LOL

Hello i have one problem with my laptop... some time just freeze and some times give me blue screen. I hope someone can help me... if need more information just tell me and i give. I have put extension. Thank you


My System SpecsSystem Spec
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17 Jun 2014   #2
pi3dro

Windows 7 x64
 
 

I get 3b error and 7a... i have windows 7 home premium
My System SpecsSystem Spec
17 Jun 2014   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
My System SpecsSystem Spec
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17 Jun 2014   #4
pi3dro

Windows 7 x64
 
 

Hope this time i give good information
My System SpecsSystem Spec
18 Jun 2014   #5
pi3dro

Windows 7 x64
 
 

Now i get this error to... can someone help me?
My System SpecsSystem Spec
18 Jun 2014   #6
PeregrineX

Windows 7 Ultimate X64
 
 

It's a problem with your graphics driver:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000e6483, Address of the instruction which caused the bugcheck
Arg3: fffff88005f1e070, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP: 
win32k!HmgLockEx+a3
fffff960`000e6483 0fb7430c        movzx   eax,word ptr [rbx+0Ch]

CONTEXT:  fffff88005f1e070 -- (.cxr 0xfffff88005f1e070)
rax=fffff900c0200000 rbx=0000000000000000 rcx=fffffa8009226b60
rdx=fffff900c0200000 rsi=0000000000000000 rdi=fffff900c0200000
rip=fffff960000e6483 rsp=fffff88005f1ea40 rbp=0000000000000000
 r8=0000000000000001  r9=0000000000000000 r10=0000000000000000
r11=fffff88005f1eaa8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
win32k!HmgLockEx+0xa3:
fffff960`000e6483 0fb7430c        movzx   eax,word ptr [rbx+0Ch] ds:002b:00000000`0000000c=????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff960002a2620 to fffff960000e6483

STACK_TEXT:  
fffff880`05f1ea40 fffff960`002a2620 : fffff900`c066f2a0 00000000`00000001 00000000`37121418 fffff900`c07a1010 : win32k!HmgLockEx+0xa3
fffff880`05f1eab0 fffff960`002a1b1e : fffff900`c066f2a0 00000000`00000000 00001418`624d4653 00000000`0000001d : win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+0x40
fffff880`05f1eae0 fffff960`002a2a23 : 00000000`00000000 00000000`37121418 fffff900`c066f2a0 00000000`00000016 : win32k!SFMLOGICALSURFACE::DeInitialize+0x4e
fffff880`05f1eb20 fffff960`001ff197 : 00000000`00000000 fffff900`c00bf010 fffff900`c066f2a0 00000000`00000020 : win32k!bhLSurfDestroyLogicalSurfaceObject+0x4b
fffff880`05f1eb60 fffff960`002206e8 : 00000000`00000001 00000000`00000001 fffff880`05f1eca0 00000000`00000000 : win32k!GreSfmCloseCompositorRef+0x10f
fffff880`05f1eba0 fffff800`02a84953 : fffffa80`09226b60 fffff880`05f1eca0 00000000`00000000 00000000`00000005 : win32k!NtGdiHLSurfSetInformation+0x1a8
fffff880`05f1ec20 000007fe`fe4f4efa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`03e1f088 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fe4f4efa


FOLLOWUP_IP: 
win32k!HmgLockEx+a3
fffff960`000e6483 0fb7430c        movzx   eax,word ptr [rbx+0Ch]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32k!HmgLockEx+a3

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5130212e

STACK_COMMAND:  .cxr 0xfffff88005f1e070 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_win32k!HmgLockEx+a3

BUCKET_ID:  X64_0x3B_win32k!HmgLockEx+a3

Followup: MachineOwner
---------
I see that your AMD driver is out-of-date:

Code:
Driver Date/Size: 3/9/2011 22:53:30
Please visit the AMD Website and download the latest drivers for your graphics card model (Desktop Graphics, Radeon HD 5470).

Best of luck,

PeregrineX
My System SpecsSystem Spec
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 BSOD playind LOL




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