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Windows 7: 7E BSOD Error help

17 Jun 2014   #1
Musunoki

Windows 7 Home Premium 64bit
 
 
7E BSOD Error help

I get a 7e BSoD error every now and then. In a month and a half I have received 3, so it isn't exactly an every day thing. My CPU, Mobo, and GPU are all new. It has always happened when I am playing games, but considering that is mostly what I use my PC for that shouldn't be a surprise. Any help is appreciated, and if you need more information I am glad to supply it.

Windows 7 Home Premium 64bit
AMD Radeon HD 7800 series GPU
i5-4870k CPU
Z87-A Mobo
G.Skill Ares 2x4GB RAM


My System SpecsSystem Spec
.
17 Jun 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Both of your dumps are down to your ATI driver.

Code:
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0xac71
Download the 13.9 driver from herethen use AMD Uninstall Utility to remove all traces of your current driver, CCC etc. Reboot and install the 13.9 driver.

Note   Note
When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.


Uninstall DaemonTools, a known cause of BSODs.

Code:
DAEMON Tools Lite  "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
3. Double click the executable to open it
4. Click the button shown below



If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.
My System SpecsSystem Spec
17 Jun 2014   #3
Musunoki

Windows 7 Home Premium 64bit
 
 

Now to be clear here, did you want me to only uninstall my gpu driver, or all of them. I think I got a little confused with your wording and the link you provided being the "uninstall everything".

Edit: Also if you wanted me to uninstall everything; is there a reason why I shouldn't install CCC and some of the other options?
My System SpecsSystem Spec
.

17 Jun 2014   #4
Musunoki

Windows 7 Home Premium 64bit
 
 

Any help with my last post? I'd like to finish this off if possible.
My System SpecsSystem Spec
18 Jun 2014   #5
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

That tool will remove all components of the AMD graphics package you have installed, all your other drivers will remain untouched. The reason for installing the video driver only is to avoid conflicts with HD Audio or any other components that are installed along with it.

Complete the steps, test, then report back.
My System SpecsSystem Spec
18 Jun 2014   #6
Musunoki

Windows 7 Home Premium 64bit
 
 

Everything seems to be running fine. I did as you said, but I'm not sure how long until I get a BSOD, if I even get one.
My System SpecsSystem Spec
18 Jun 2014   #7
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Hopefully you won't. Give it a week or so of testing and then mark the thread solved if you're happy. If you do get any more BSODs then post up the logs, you can always mark the thread as Unsolved if it happens again.
My System SpecsSystem Spec
18 Jun 2014   #8
Musunoki

Windows 7 Home Premium 64bit
 
 

I appreciate everything Boozad. You were a huge help! I would give you more rep, but I can't atm
My System SpecsSystem Spec
18 Jun 2014   #9
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

You're welcome, that's what we're here for. Don't worry about rep as long as you're up and running, that's the main thing.
My System SpecsSystem Spec
23 Jun 2014   #10
Musunoki

Windows 7 Home Premium 64bit
 
 

Well I ran into another BSoD today. It was an AB error though.
My System SpecsSystem Spec
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 7E BSOD Error help




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