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Windows 7: Ntfs.sys - page_fault_in_nonpaged_area

17 Jun 2014   #1
Yazzia

Windows 7 64bit
 
 
Ntfs.sys - page_fault_in_nonpaged_area

My SSD has suddenly started BSODing the computer whenever it's plugged in. It boots fine without it installed but whenever I install it via sata or usb using a caddy, it immediately BSODs. I have ran memtest86+ multiple times with both 1 and 2 sticks installed and no errors occur
Minidumps attached


My System SpecsSystem Spec
.
17 Jun 2014   #2
PeregrineX

Windows 7 Ultimate X64
 
 

The Ntfs.sys driver controls your SSD/HDD and its contents. It may be that that your SSD is corrupted.

Based on my debugging, I can confirm that it is Ntfs.sys:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa8015a09e38, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88001357d8f, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------
ADDITIONAL_DEBUG_TEXT:  
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

MODULE_NAME: Ntfs

FAULTING_MODULE: fffff8000221b000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  52e1be8a

READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPagedPoolEnd
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
 fffffa8015a09e38 

FAULTING_IP: 
Ntfs+12cd8f
fffff880`01357d8f 4d8b06          mov     r8,qword ptr [r14]

MM_INTERNAL_CODE:  2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x50

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8000230d5e4 to fffff80002290bc0

STACK_TEXT:  
fffff880`01faa268 fffff800`0230d5e4 : 00000000`00000050 fffffa80`15a09e38 00000000`00000000 fffff880`01faa3d0 : nt+0x75bc0
fffff880`01faa270 00000000`00000050 : fffffa80`15a09e38 00000000`00000000 fffff880`01faa3d0 00000000`00000002 : nt+0xf25e4
fffff880`01faa278 fffffa80`15a09e38 : 00000000`00000000 fffff880`01faa3d0 00000000`00000002 00000000`00de5f00 : 0x50
fffff880`01faa280 00000000`00000000 : fffff880`01faa3d0 00000000`00000002 00000000`00de5f00 00000000`ffffffff : 0xfffffa80`15a09e38


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
Ntfs+12cd8f
fffff880`01357d8f 4d8b06          mov     r8,qword ptr [r14]

SYMBOL_NAME:  Ntfs+12cd8f

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  Ntfs.sys

BUCKET_ID:  WRONG_SYMBOLS

Followup: MachineOwner
---------
Try booting up into recovery mode by repeatedly tapping the "f8" key while booting, then choosing "Repair your computer". Once you do that, enter your information until you can see a link labeled "Command Prompt". Click that, then, on the created window, type "sfc /scannow" (without quotes). The following procedure might take several minutes. When it completes, regardless if it fixed anything or not, type in "chkdsk (drive letter of SSD): \f". Let that complete, and try restarting your computer with your SSD plugged in.

Best of luck,

PeregrineX
My System SpecsSystem Spec
17 Jun 2014   #3
Yazzia

Windows 7 64bit
 
 

I can't even get into safe mode with the ssd installed so I am unable to run chkdsk. I have also tried the drive on my laptop in a usb caddy and the same happens, instant bsod
My System SpecsSystem Spec
.

17 Jun 2014   #4
PeregrineX

Windows 7 Ultimate X64
 
 

Quote   Quote: Originally Posted by Yazzia View Post
I can't even get into safe mode with the ssd installed so I am unable to run chkdsk. I have also tried the drive on my laptop in a usb caddy and the same happens, instant bsod
Did you select "Enter Safe Mode" when you pressed F8? You need to select "Repair Your Computer". Double check just to make sure.
My System SpecsSystem Spec
17 Jun 2014   #5
Yazzia

Windows 7 64bit
 
 

Whoops, accidently said safe mode instead of recovery, the exact same happens with recovery mode anyway, same bsod
My System SpecsSystem Spec
17 Jun 2014   #6
PeregrineX

Windows 7 Ultimate X64
 
 

Do you still have the Windows installation disk? If so, you want to boot from it. If you're not sure how, follow this tutorial.

Then follow the steps in post #2.

Best of luck,

PeregrineX
My System SpecsSystem Spec
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