BSOD Bad Pool Header 0x0000019 Seems to be random


  1. Posts : 2
    Windows 7 Pro 64Bit
       #1

    BSOD Bad Pool Header 0x0000019 Seems to be random


    Trying to help a mate out with his PC, keeps getting BSODs.
    Seems to be happening at Random times most commonly though when closing/using a CAD program called Envisioneer.
    I have attached the DM logs, any help would be much appreciated!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the forum the stig,

    Reduce items at start-up:

    Perform a clean boot:

    Please remove Trend Micro for testing purpose.

    Recommended antivirus software for Windows 7 based on stability compared to others:-

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

    Scan with Kaspersky TDSSKiller:

    ESET online scanner:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Code:
    
    Debug session time: Wed Jun  4 09:02:06.272 2014 (UTC + 6:00)
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    System Uptime: 0 days 11:50:44.459
    Probably caused by : cdd.dll ( cdd!DrvGradientFill+713 )
    BugCheck 19, {20, fffff900c29166c0, fffff900c2916a90, 253d0001}
    BugCheck Info: BAD_POOL_HEADER (19)
    Bugcheck code 00000019
    Arguments: 
    Arg1: 0000000000000020, a pool block header size is corrupt.
    Arg2: fffff900c29166c0, The pool entry we were looking for within the page.
    Arg3: fffff900c2916a90, The next pool entry.
    Arg4: 00000000253d0001, (reserved)
    BUGCHECK_STR:  0x19_20
    PROCESS_NAME:  Envisioneer_8.
    FAILURE_BUCKET_ID:  X64_0x19_20_cdd!DrvGradientFill+713
    MaxSpeed:     3400
    CurrentSpeed: 3398
    BiosVersion = 1405
    BiosReleaseDate = 08/19/2013
    SystemManufacturer = ASUS
    SystemProductName = All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
      My Computer


  3. Posts : 2
    Windows 7 Pro 64Bit
    Thread Starter
       #3

    Thank you koolkat77, was there any indication in the log files as to what might be causing the issue?
    I have completed all of the suggested tasks, will report back if/when I get another crash.
      My Computer


 

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