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Windows 7: gfx 0x116 on startup

18 Jun 2014   #1
17b29a

Windows 7 Ultimate 64 bit
 
 
gfx 0x116 on startup

whenever I have graphics drivers enabled, the screen simply goes black when Windows starts. It's been occurring since yesterday, when my computer crashed with the same 116 while playing a game. The screen went completely black and the last audio segment looped. It probably doesn't show since I have it disabled, but I have a NVIDIA GTX 760 card. I have never overclocked or generally tampered with it, nor have I changed any settings or drivers immediately prior to this behavior.

Given that I've tried multiple different driver versions with clean installs, is this an indication that the card is dead? I can't imagine that it's a result of overheating or too low power, given that it has worked wonderfully without modification for the past 2 years and it crashes on what is presumably the very first usage of the GPU rather than any intensive usage.

I used to get graphics-related BSODs some months ago with varying error codes that could've presumably been related to overheating, if that's relevant.


My System SpecsSystem Spec
.
18 Jun 2014   #2
PeregrineX

Windows 7 Ultimate X64
 
 

Hello and welcome to SevenForums!

Your BSOD is, in fact, caused by your NVidia Drivers:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800ec2f010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880033b9e20, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

FAULTING_IP: 
nvlddmkm+153e20
fffff880`033b9e20 803dc20a750000  cmp     byte ptr [nvlddmkm+0x8a48e9 (fffff880`03b0a8e9)],0

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02526988 fffff880`03f1acbc : 00000000`00000116 fffffa80`0ec2f010 fffff880`033b9e20 00000000`00000000 : nt!KeBugCheckEx
fffff880`02526990 fffff880`03f1a9c6 : fffff880`033b9e20 fffffa80`0ec2f010 fffffa80`0ea92d50 fffffa80`0eabb410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`025269d0 fffff880`03fc1f07 : fffffa80`0ec2f010 00000000`00000000 fffffa80`0ea92d50 fffffa80`0eabb410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`02526a00 fffff880`03febb75 : 00000000`ffffffff 00000000`000006d8 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`02526ae0 fffff880`03fea2bb : 00000000`00000102 00000000`00000006 00000000`000006d8 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`02526b10 fffff880`03fbd2c6 : ffffffff`ff676980 fffffa80`0eabb410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`02526bb0 fffff880`03fe9e7a : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`0df52768 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`02526cc0 fffff800`02134166 : 00000000`05520feb fffffa80`0eab7060 fffffa80`0c11fb30 fffffa80`0eab7060 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`02526d00 fffff800`01e6f486 : fffff800`02009e80 fffffa80`0eab7060 fffff800`02017c40 fffff880`0125e534 : nt!PspSystemThreadStartup+0x5a
fffff880`02526d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+153e20
fffff880`033b9e20 803dc20a750000  cmp     byte ptr [nvlddmkm+0x8a48e9 (fffff880`03b0a8e9)],0

SYMBOL_NAME:  nvlddmkm+153e20

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5315b408

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
Please follow this tutorial in order to ensure the cleanest driver reinstallation possible.

Best of luck,

PeregrineX
My System SpecsSystem Spec
18 Jun 2014   #3
17b29a

Windows 7 Ultimate 64 bit
 
 

I'm aware. None of multiple reinstallations have helped. I tried reinstalling by the tutorial anyway: the same thing happens.
My System SpecsSystem Spec
.

18 Jun 2014   #4
PeregrineX

Windows 7 Ultimate X64
 
 

Quote   Quote: Originally Posted by 17b29a View Post
I'm aware. None of multiple reinstallations have helped. I tried reinstalling by the tutorial anyway: the same thing happens.
Then, unfortunately, it may be a hardware problem.

I've also noticed that the computer does not recognize whatever video card you have at all:

Code:
---------------
Display Devices
---------------
Card name: 
Manufacturer: 
Chip type: 
DAC type: 
Device Key: Enum\
Display Memory: n/a
Dedicated Memory: n/a 
Shared Memory: n/a
Current Mode: 800 x 600 (32 bit) (1Hz)
Driver Name: 
Driver File Version:  ()
Driver Version: 
DDI Version: unknown
Driver Model: unknown
Driver Attributes: Final Retail
Driver Date/Size: , 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B70EE0-4340-11CF-B123-B03DAEC2CB35}
Vendor ID: 0x0000
Device ID: 0x0000
SubSys ID: 0x00000000
Revision ID: 0x0000
Driver Strong Name: Unknown
Rank Of Driver: Unknown
Video Accel: 
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
This indicates that your GPU is failing. Try reseating your GPU and blowing off any dust that's in the slot. If that doesn't work, then I very highly doubt that it can be able to work at all, and you would need a replacement.

Best of luck,

PeregrineX
My System SpecsSystem Spec
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