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Windows 7: Random BSOD and Shutdown

18 Jun 2014   #1
Rustyshackelfor

Windows 7 64
 
 
Random BSOD and Shutdown

HI,
My computer has began shutting down randomly and I can't figure out what it is. I have checked the temperature and it is clean of dust and not running hot. I have run the DM log collector and attached the zip file to this post.
When the computer re-starts there is a dialog box that says "Windows has recovered from an unexpeced shut down" and the problem details are as follows:

"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFF8A0001DCB20
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF800030A9EAA
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\061714-86221-01.dmp
C:\Users\Rusty Shackelford\AppData\Local\Temp\WER-161398-0.sysdata.xml

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My System SpecsSystem Spec
.
18 Jun 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
My System SpecsSystem Spec
18 Jun 2014   #3
Rustyshackelfor

Windows 7 64
 
 

I ran the other one this time. Hopefully I did it right. Attached.
My System SpecsSystem Spec
.

18 Jun 2014   #4
Rustyshackelfor

Windows 7 64
 
 

My Dell Dock has recently disappeared too. I"m not sure if that is a related issue but I thought I would mention it.
My System SpecsSystem Spec
19 Jun 2014   #5
Rustyshackelfor

Windows 7 64
 
 

Did I do it wrong again?
My System SpecsSystem Spec
19 Jun 2014   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

I will get round to looking at these after work later today.
My System SpecsSystem Spec
22 Jun 2014   #7
Rustyshackelfor

Windows 7 64
 
 

Please help
My System SpecsSystem Spec
24 Jun 2014   #8
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Download and run MemTest86+ to test your RAM.

Note   Note
Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.


Post back with the results.
My System SpecsSystem Spec
26 Jun 2014   #9
Rustyshackelfor

Windows 7 64
 
 

Thank you for the reply. I ran memtest over night and here are the results.
My System SpecsSystem Spec
26 Jun 2014   #10
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Excellent, that rules out your memory.

Open an elevated command prompt, type in sfc /scannow and hit enter.

Post back with the results.
My System SpecsSystem Spec
Reply

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