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Windows 7: BSOD Driver Power State Failure

19 Jul 2014   #21
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Quote   Quote: Originally Posted by geografx View Post
ok downloading drivers - will uninstall and reinstall nvidia drivers...
what about the usb drivers??
i can run the memtest tonight and watch it. I travel tomorrow, and of course was hoping it would be working as it should for the training... it's amazing how dependent we are on these creatures isn't it??
still need to fill out system specs...
Yes, it really is. One day the internet is going to go down and the whole world is going to stop.


My System SpecsSystem Spec
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19 Jul 2014   #22
geografx

Windows 7 Professional x64
 
 

ok so then what would you suggest???
I did find the parts manual for clevo, so i have a picture of the motherboard, and part number - would that help?? its about a 5mb .zip file...
My System SpecsSystem Spec
19 Jul 2014   #23
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

It may, send it, but I would call Sager first, if it were me. But, I can try to find something if I can get the manufacturer and model #, but if the Manufacturer is Clevo, we'll end up in the same place. As I understand it, Clevo sells kits and they are put together and sold as Sager. Any personally identifiable info, just black it out before sending it.

EDIT: I may suggest you run the ram test first. When ram throws errors any driver can be blamed even though it was the ram that caused the problem.
My System SpecsSystem Spec
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19 Jul 2014   #24
geografx

Windows 7 Professional x64
 
 

there are about 5 manufacturers that do this - clevo is one, and they are just rebranded under the company name, so sager, hp, del, etc all sell the same thing just with their name...
My System SpecsSystem Spec
19 Jul 2014   #25
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

From everything I have been able to find, you have the latest driver.
My System SpecsSystem Spec
19 Jul 2014   #26
geografx

Windows 7 Professional x64
 
 

ok i'm confused - the latest motherboard driver??
i'm going to replace the nvidia drivers shortly, anything else you would recommend at this point, we'd talked about others previously...
and i connect the laptop to the tv or projector via an hdmi cable - so do i need the nvidia driver? AND it will allow me to display in 3d stereo on the vizio - well it used to...
My System SpecsSystem Spec
19 Jul 2014   #27
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Just worry about the clean install part. Install which Nvidia drivers you need. I understand you say you need the 3D drivers, so by all means, do so. Most people don't need them. The point was to not install anything you don't need. If you need it install it. I still would worry more about the ram test than motherboard drivers at this point. Besides, you don't seem to have any newer drivers to update to. But your earlier dumps showed ram corruption which will blame other drivers which were not at fault.
My System SpecsSystem Spec
19 Jul 2014   #28
geografx

Windows 7 Professional x64
 
 

i'm reinstalling the nvidia drivers now...
here is a screengrab that looks rather bizarre to me - when it gets to this state - nothing works... sometimes it comes out of it, other times i just reboot as i don't want to wait forever for it to remember who it is..
This is the other issue i was talking about, and happens when i'm booting up...
any ideas on this one??
I may not have time to run the memtest tonight - turns out i have to be on the road at 5:30am tomorrow to meet a plane... that means laundry, packing etc tonight... for some reason i thought the flight was at 11:30 tomorrow - glad i checked...
My System SpecsSystem Spec
19 Jul 2014   #29
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I really don't know, except when you first boot up, all the startup programs and services begin and have to get started. After that happens, everything settles down. it actually looks worse than it really is. It's only showing 16% of your CPU.
My System SpecsSystem Spec
29 Oct 2014   #30
geografx

Windows 7 Professional x64
 
 

ok it's been a bit since i've posted, and unfortunately the problem hasn't magically gone away. I do have new information to post
I finally got a screen grab of the BSOD. Let me post what it says to see if this will help figure out which drivers are causing the problem:
DRIVER_POWER_STATE_FAILURE
*** STOP: 0000009F (0x0000000000000003, 0xFFFFFA800EDB0060, 0xFFFFF800055223D8,0xFFFFFA800D158820)
Then unfortunately it says Physical memory dump FAILED with status 0xC000009C.

I do have a dump file that is fairly recent that i'm attaching.
I've done lots of things to try to figure this out - i can tell you that i don't think its the nvidia drivers as it happens when they are not installed.
I've also run the memory check utility from microsoft and it doesn't come up with anything.
does this help at all to figure out what the driver is?
My System SpecsSystem Spec
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