BSOD with info

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  1. Posts : 6
    windows 7 ultimate 64 bit
       #1

    BSOD with info


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF88013167DBB
    BCP3: FFFFF880083EF368
    BCP4: FFFFF880083EEBC0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\062014-28423-01.dmp
    C:\Users\Stu\AppData\Local\Temp\WER-53991-0.sysdata.xml

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    C:\Windows\system32\en-US\erofflps.txt
    This has happened around 3 times in the past week, and each time it has been while i was on facebook (no idea if that is relevant). Has never happened whilst gaming or anything else.

    If anyone has any idea whats causing it, please please help me. Thanks
    Last edited by Gibster76; 20 Jun 2014 at 15:23. Reason: added file upload
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
      My Computer


  3. Posts : 26,869
    Windows 11 Pro
       #3

    Please fill out your System Specs

       Information
    Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

    If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs
      My Computer


  4. Posts : 6
    windows 7 ultimate 64 bit
    Thread Starter
       #4

    Sorry and thanks for the heads up, i have edited with the file upload and added some system info
    thanks
      My Computer


  5. Posts : 6
    windows 7 ultimate 64 bit
    Thread Starter
       #5

    happened again today first time in a week, again while on facebook, bsod with 1 of the 6 cores turning off.
    only ever happens while on facebook, and only once or twice a week, so weird!

    any ideas?
      My Computer


  6. Posts : 6
    windows 7 ultimate 64 bit
    Thread Starter
       #6

    hello i was wondering if anyone had a chance to take a look at this for me yet? as it just happened again today, at the exact moment that i hit "home" on facebook. its always on facebook when it happens and only every 4-7 days
      My Computer


  7. Posts : 26,869
    Windows 11 Pro
       #7

    Gibster, please post Blue Screen of Death (BSOD) Posting Instructions so we will have something to look at.

    Also, be aware that you have unlocked 2 extra cores on your CPU. The cores were locked because they were not able to perform up to standards. That's why they were not used, but you have decided to use them. So, in all honesty, that could very well be at least part of the problem. Also, if you are overclocking anything, please set everything back to default settings.
      My Computer


  8. Posts : 26,869
    Windows 11 Pro
       #8

    Gibster, all of your dump files point to your Graphics driver.

    Code:
    kd> lmvm atikmdag
    start             end                 module name
    fffff880`130a0000 fffff880`13fb0000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Apr 17 21:13:16 2014 (53508A3C)
        CheckSum:         00EAEEE6
        ImageSize:        00F10000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    lmvm atikmpag
    start             end                 module name
    fffff880`074d1000 fffff880`07574000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Thu Apr 17 20:07:07 2014 (53507ABB)
        CheckSum:         000A6939
        ImageSize:        000A3000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I recommend you do a clean install of the drivers. Download them from AMD.com and clean leftover drivers using this method Drivers - Clean Left over Files after Uninstalling
    Try that and let us know if that helps.
      My Computer


  9. Posts : 6
    windows 7 ultimate 64 bit
    Thread Starter
       #9

    great thanks a lot much appreciated
      My Computer


  10. Posts : 26,869
    Windows 11 Pro
       #10

    Let us know how it works out for you.
      My Computer


 
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