New
#11
info.zip contains three cheksur logs which is not what we're looking for. Make sure you follow the instructions linked in post #2 to the letter, then upload those logs.
info.zip contains three cheksur logs which is not what we're looking for. Make sure you follow the instructions linked in post #2 to the letter, then upload those logs.
I believe I have uploaded what you requested. Let me know if you need anything else.
I'd like to suggest that the Windows Update issue(s) be resolved first. Then once the system is current, address the audio driver - once Windows is up-to-date, roll the driver all the way down to the base MS driver, reboot, run Windows Update and install the driver from the optional offers.
Then tackle the BSOD.
Boozad is advising on a current method, take no action on this unless a change in direction is warranted.
Bill
.
Follow this tutorial and post up the unedited results.
Windows Genuine and Activation Issue Posting Instructions
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-V9488-FGM44-2C9T3 Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc= Windows Product ID: 00426-OEM-8992662-00010 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7600.2.00010100.0.0.001 ID: {141A196A-C0EF-4AE6-A993-907F3FEAB6FB}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7600.win7_gdr.130318-1532 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{141A196A-C0EF-4AE6-A993-907F3FEAB6FB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-431984436-3302890449-868856823</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101 </Version><SMBIOSVersion major="2" minor="5"/><Date>20110919000000.000000+000</Date></BIOS><HWID>2AB93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00178-926-600010-02-1033-7600.0000-3242013 Installation ID: 008771090420904626351460910314289492965742178644396604 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 2C9T3 License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 6/21/2014 6:12:16 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C4AB HealthStatus: 0x0000000000000000 Event Time Stamp: 10:20:2013 05:09 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: RgAAAAMABAABAAIAAAACAAAACAABAAEA1gRIZyLewwVpZKp/CIUKgBiw8rqgw85wYj360QLG+Cks2EQD+A1a+HKKvkHqgg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 091911 APIC1447 FACP 091911 FACP1447 HPET 091911 OEMHPET MCFG 091911 OEMMCFG OEMB 091911 OEMB1447 OSFR 091911 OEMOSFR SSDT DpgPmm CpuPm SLIC HPQOEM SLIC-WKS
Please add your SF Systems Specs by following this tutorial: System Info - See Your System Specs
Log on to Sevenforums (SF) and let the tool fill in you System specs on your SF profile.
- In the System Manufacturer/Model Number field, manually type Desktop or Laptop adding it to the information already in the field.
- Specify Custom Build as the manufacturer if it is not an OEM machine.
- The tool does not fill in this information but it is very important if someone has to research drivers or hardware for your machine.
Full instructions are in the tutorial. It's a simple process and it makes that information readily available on your posts. You don't have to retype the information in any thread.
Click here to view your system specs on SevenForums.
Click on My System Specs in the lower left of any post by any member to see what is presented about their machine.
Additional information that will help solve the issue on your machine can be provided in a PUBLISHED Speccy report.
Please follow this tutorial to provide the current operating environment of your machine.
Speccy - Publish Snapshot of your System Specs
Thanks
Sorry for the intrusion - please follow the instructions Boozad is giving you. I'm just dropping in to help (I hope :))