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Windows 7: BSOD after using the computer for 30-45m.

14 Jul 2014   #51
Tice

64bit
 
 

A more detailed issue description:
Things stop working. I can't open files, or open applications. I can't browse websites, or view online videos. I just experienced the problem, and it stopped functioning (just as usual), and then started functioning again before crashing entirely. Something about a crucial process cancelled.


My System SpecsSystem Spec
.
14 Jul 2014   #52
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Have you run all the Windows updates?
My System SpecsSystem Spec
14 Jul 2014   #53
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Could you also tell me what hard drives you have in your computer. Manufacturer and model?
My System SpecsSystem Spec
.

14 Jul 2014   #54
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Would you please check and make sure your computer is set to create small memory dumps Dump Files - Configure Windows to Create on BSOD follow option 1 #6 or option 2 #2. Then check and see if you have a Mindump file at C:/windows/Minidump

The last dump files are over a month old. I would also like to see a screenshot of device manager with IDE ATA/ATAPI controllers expanded. Next, you should have a driver at the bottom of the IDE ATA ATAPI controllers with either AHCI in the name or Raid in the name. Right click that one, select properties then click on the driver tab and show me a screenshot of that one please.
My System SpecsSystem Spec
19 Jul 2014   #55
Tice

64bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
Would you please check and make sure your computer is set to create small memory dumps Dump Files - Configure Windows to Create on BSOD follow option 1 #6 or option 2 #2. Then check and see if you have a Mindump file at C:/windows/Minidump

The last dump files are over a month old. I would also like to see a screenshot of device manager with IDE ATA/ATAPI controllers expanded. Next, you should have a driver at the bottom of the IDE ATA ATAPI controllers with either AHCI in the name or Raid in the name. Right click that one, select properties then click on the driver tab and show me a screenshot of that one please.
I don't know what harddrives are on my computer.

Regarding the Minidump, the dump failed. When my computer was freezing, my Skype application crashed due to some I/O error. Just a detail.

IDE ATA/ATAPI: Gyazo - 068780c027d9802486844fe98258b6aa.png
Properties - Driver: Gyazo - c9413f7f2bbf39f5b04d7ec60882f7b5.png

I really appreciate you helping me out with this.

EDIT: Yes, I have ran all the Windows updates.
My System SpecsSystem Spec
20 Jul 2014   #56
Tice

64bit
 
 

In case you missed the notice. *BUMP*
My System SpecsSystem Spec
20 Jul 2014   #57
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

If you will go to device manager, expand disk drives it should tell you the name and model of your hard drives. Also, if you please, would you post your screenshots here. This will show you how. Screenshots and Files - Upload and Post in Seven Forums . Also, would you check and see if your computer is configured to create Small Memory Dumps. This will tell you how. Use option 1 #6 or option 2 # 2. Just make sure it says Small Memory Dumps and you have a Minidump folder in C:/Windows Dump Files - Configure Windows to Create on BSOD . I apologize, I did miss your last post.
My System SpecsSystem Spec
20 Jul 2014   #58
Tice

64bit
 
 

Attachment 326293

Attachment 326294

Attachment 326295

I have followed your instructions and set it to "Small Memory Dump"", but the memory dump fails during the blue screen and restarts my computer. I do not have a Minidump folder in my C:/ drive.
My System SpecsSystem Spec
20 Jul 2014   #59
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Do you have a Crucial Msata SSD drive? one of those is a Seagate drive.
My System SpecsSystem Spec
20 Jul 2014   #60
Tice

64bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
Do you have a Crucial Msata SSD drive? one of those is a Seagate drive.
I don't know. How do I check?
My System SpecsSystem Spec
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 BSOD after using the computer for 30-45m.




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