Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD after using the computer for 30-45m.

21 Jun 2014   #1
Tice

64bit
 
 
BSOD after using the computer for 30-45m.

Attachment 322572 <-- Zip containing BSOD information.
Hello. A few days ago, I started getting blue screens of deaths.

It happens when I use my PC for approximately 45 minutes. The first thing that happens is that everything freezes, and the windows theme gets set to basic. A second later, the blue screen of death appears. The computer does not restart.

After restarting my computer, a window appeared wanting to solve my problem. I took this information from that window:
"Problemsignatur:
Problemhändelsens namn: BlueScreen
OS-version: 6.1.7601.2.1.0.768.3
Språkvariant-ID: 1053

Ytterligare information om problemet:
BCCode: 7a
BCP1: FFFFF8A0118FD5F0
BCP2: FFFFFFFFC0000056
BCP3: 000000017E1C08C0
BCP4: FFFFF8800BB60000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Filer som hjälper till att beskriva problemet:
C:\Windows\Minidump\062114-18782-01.dmp
C:\Windows\Temp\WER-18891-0.sysdata.xml

Läs vår sekretesspolicy online:
Sekretesspolicy för Windows 7 - Microsoft Windows

Om sekretesspolicyn online inte är tillgänglig kan du läsa vår sekretesspolicy offline:
C:\Windows\system32\sv-SE\erofflps.txt"

Some of it is in Swedish, but I'm sure that you'll undestand the problem.

Please help me with this! I have no knowledge over how to fix blue screens. Thanks in advance.


My System SpecsSystem Spec
.
21 Jun 2014   #2
Tice

64bit
 
 
I read the "Before Posting a BSOD thread". Here's the outcome!

My System SpecsSystem Spec
21 Jun 2014   #3
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Tice, Your dump files were all on 2 days 8 of them 5/31 and 6 21

The ones on 6/21 all read as follows
Code:
lmvm dump_iaStor
start             end                 module name
fffff880`0424a000 fffff880`0439e000   dump_iaStor T (no symbols)           
    Loaded symbol image file: dump_iaStor.sys
    Image path: \SystemRoot\System32\Drivers\dump_iaStor.sys
    Image name: dump_iaStor.sys
   Timestamp:        Mon Sep 13 20:23:32 2010 (4C8ECE94)
    CheckSum:         00073894
    ImageSize:        00154000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please go to https://downloadcenter.intel.com/Default.aspx and see if you can update the driver iaStor.sys

The earlier ones were

Code:
lmvm nvlddmkm
start             end                 module name
fffff880`0f24a000 fffff880`0feae000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:       Mon May 19 18:08:44 2014 (537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please do a clean install of a newer version to the Nvidia WHQL driver using this method NVIDIA Drivers - Avoid Problems

If you would, please update your system specs being as detailed as possible If you know or can find out please tell me the make and model and size of any of your components, particularly the Hard drives, Power supply and ram.
My System SpecsSystem Spec
.

21 Jun 2014   #4
Tice

64bit
 
 
You're the only chance I have!

Quote   Quote: Originally Posted by essenbe View Post
Tice, Your dump files were all on 2 days 8 of them 5/31 and 6 21

The ones on 6/21 all read as follows
Code:
lmvm dump_iaStor
start             end                 module name
fffff880`0424a000 fffff880`0439e000   dump_iaStor T (no symbols)           
    Loaded symbol image file: dump_iaStor.sys
    Image path: \SystemRoot\System32\Drivers\dump_iaStor.sys
    Image name: dump_iaStor.sys
   Timestamp:        Mon Sep 13 20:23:32 2010 (4C8ECE94)
    CheckSum:         00073894
    ImageSize:        00154000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please go to https://downloadcenter.intel.com/Default.aspx and see if you can update the driver iaStor.sys

The earlier ones were

Code:
lmvm nvlddmkm
start             end                 module name
fffff880`0f24a000 fffff880`0feae000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:       Mon May 19 18:08:44 2014 (537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please do a clean install of a newer version to the Nvidia WHQL driver using this method NVIDIA Drivers - Avoid Problems

If you would, please update your system specs being as detailed as possible If you know or can find out please tell me the make and model and size of any of your components, particularly the Hard drives, Power supply and ram.
I am now writing to you from my phone. As soon as I start windows, it crashes. Here is what I have done:
I followed the guide that you sent me, and as soon as I had uninstalled the audio, it wanted to restart my PC. I went along with this, only to find that when it was rebooting, this message appeared, with a black background:

Reboot and select proper boot device
Insert boot media in selected boot device and press any key

So, I rebooted by system and chose the boot device by pressing f12 and selecting the device at the top.
It worked fine, and I logged in to windows and continued removing all of the graphics card drivers. When I uninstalled the driver, it wanted me to reboot. So, I did. The same message appeared, do i repeated the boot selection, and it worked. I logged in to windows and started installing the latest version of thr graphics card driver. After have done this, I restarted my pc. (Memory starts to get a little fuzzy here)

In attempt to fix the white message with a black background issue, I pressed "del" on startup, and entered BIOS. There, I changed my boot priority. Making the windows harddrive come before "EFI Device". I saved the settings, and rebooted. No difference.

Once again, in an attempt to fix it, i entered the Bios. Here, I did something I regret greatly. In the exit tab, i pressed "Load default settings". I then tried to reboot. I pressed f12, and entered the boot menu. I chose the windows harddrive, and some page with "Intel" on the top popped up. It was only there for a second or two, and it continued with a white " Please wait" message at the bottom om the page. After this, the windows 7 boot screen appeared! While the logo was taking its form, it froze and a blue screen appeared. It was gone half a second later, so i redid this process to take a picture of the blue screen:

Attachment 322588

I also, after have done all this, tried pressing "Save as User Default Settings" in bios.

I am sorry. I really need help with this. I have alot of work to do, and this is delaying it. You're the best chance I have! Please help me.

Thanks in advance. - Teo

Regarding the model of my PC, i'm not sure. It is an Acer Predator g5, but not sure what the exact model is.

EDIT: My windows harddrive, that I previously selected from the boot menu, does not appear in BIOS.
My System SpecsSystem Spec
21 Jun 2014   #5
Tice

64bit
 
 

It appears as if the harddrive I was trying to boot wasn't actually the windows harddrive. Never the less, when i try to boot the harddrive WITH windows, the error occurs. Note that this harddrive is in the BIOS.

The reason to why i know that the harddrive i was booting wansnt windows, was because of the size. You see, the windows harddrive holds 128gb(approximately), whilst the other holds 1tb.

Please help.
My System SpecsSystem Spec
21 Jun 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

First, I'm not sure about uninstalling the audio. The 2 files to update were iaStor which is a sats/rais driver and the graphics driver. The user default settings should be fine for your computer, they are what Acer set as the way the operating system was installed. Are you installed in UEFI mode or Legacy mode? See if you have a 'secure boot' enabled in bios and tell me if it is enabled or disabled.
My System SpecsSystem Spec
21 Jun 2014   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

You have to boot from the Windows hard drive. If you are in legacy mode it should boot. If you are in UEFI mode you will have an option of UEFI Boot or something similar. That is what you will need to boot from. But, due to your troubles, leads me t believe there is something wrong with your hard drive. Does your hard drive with Windows installed on it, show up in bios?
My System SpecsSystem Spec
21 Jun 2014   #8
Tice

64bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
First, I'm not sure about uninstalling the audio. The 2 files to update were iaStor which is a sats/rais driver and the graphics driver. The user default settings should be fine for your computer, they are what Acer set as the way the operating system was installed. Are you installed in UEFI mode or Legacy mode? See if you have a 'secure boot' enabled in bios and tell me if it is enabled or disabled.
I do not know what you mean by UEFI/Legacy mode. I can not find any 'secure boot' opion.
My System SpecsSystem Spec
21 Jun 2014   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

OK, please , in bios, tell me all of your hard drive boot options.
My System SpecsSystem Spec
21 Jun 2014   #10
Tice

64bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
You have to boot from the Windows hard drive. If you are in legacy mode it should boot. If you are in UEFI mode you will have an option of UEFI Boot or something similar. That is what you will need to boot from. But, due to your troubles, leads me t believe there is something wrong with your hard drive. Does your hard drive with Windows installed on it, show up in bios?
Yes. But when I pressed the 'default reset' button, the second harddrive( one without windows) does not appear as an option in the boot priority. It is only displayed in Advanced > misc > AHC Port1:

The windows harddrive is port0. It's strange, because I earlier when I was selecting boot drive because of the text with whit background, i selected the non-windows harddrive, and it worked? I'm sure that my 128gb harddrive is the windows harddrive.
My System SpecsSystem Spec
Reply

 BSOD after using the computer for 30-45m.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD after I turn Computer NEW Computer on, or whilst sleeping
New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.
BSOD Help and Support
Computer suddenly froze, then a BSOD when restarting the computer.
As the title states my computer froze. It has frozen two times within 3 or 4 hours now, and on the last restart i had a BSOD straight after entering my password and logging into windows(Did not get the desktop). After another restart I've had no problems. Did a scan with Microsoft Security...
BSOD Help and Support
BSOD when starting computer in morning/bran new computer
Hi, iv decided to get some input to try and resolve this issue im having with my newly constructed PC. i will get straight to the point. i have just put together these new parts. Intel i5-3450 LGA1155 ASRock Z77 Extreme 4 8 gigs ballistix by crucial 2-4gb ddr3 1600 (pc3-12800) radeon...
BSOD Help and Support
BSOD while shutting down computer (1-week old new computer)
OS Name Microsoft Windows 7 Professional Version 6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Manufacturer Gigabyte Technology Co., Ltd. System Type x64-based PC Processor Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz,...
BSOD Help and Support
BSOD semi-randomly. Self built computer. (BSOD dump.zip included)
64 bit, full retail. Hardware is 1 month old (built myself) OS was installed when I built it from a USB drive (did not include an optical drive in the build) SPECS: i5 2500k ATI 7850 GPU corsair tx650 PSU ASRock Extreme3 Gen3 motherboard Corsair vengance 1600 ddr3 ram (2x4gb)...
BSOD Help and Support
Computer Freezes, then shutdown BSOD Computer NO signal
Hi I need help since my computer freezes randomly lately and BSOD with Locale Id: 13321 Yes, I said randomly, Now I'm lucky that my computer didn't freeze but if I shut this down and use it again later or tomorrow it may freeze then BSOD again. Problem Signature Problem Event name:...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 03:16.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App