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Windows 7: Random BSOD just doing normal things, BCCODE 1000007e

21 Jun 2014   #1
MrSeaMann

Windows Home Premium x64bit.
 
 
Random BSOD just doing normal things, BCCODE 1000007e

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800F10EDBB
BCP3: FFFFF88003CE8228
BCP4: FFFFF88003CE7A80
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\062114-11247-01.dmp
C:\Users\Abad\AppData\Local\Temp\WER-46004-0.sysdata.xml



- Random BSOD, beginning to happen daily (re-occurring about 2 times a day after 6-7 hours apart)
- Just doing normal things, playing games, several tabs, listening to music, etc...


My System SpecsSystem Spec
.
21 Jun 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Hi there,

These are all video driver related,

Code:
BugCheck 1000007E, {ffffffffc0000005, fffff8800f10edbb, fffff88003ce8228, fffff88003ce7a80}

Probably caused by : atikmdag.sys ( atikmdag+c7dbb )

Followup: MachineOwner
---------
They are pretty recent,

Code:
 Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Apr 17 19:13:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I would try using an older version,

My Recommendation is to:

Quote:
Uninstall your installed latest version of the display driver.
Then clean up any possible leftover.
Then install version 13.9 WHQL only.
Let us know how things go with that driver.
My System SpecsSystem Spec
22 Jun 2014   #3
MrSeaMann

Windows Home Premium x64bit.
 
 

This driver does this weird thing, where I start my monitor up and a plain black screen appears, I have to press Ctrl + Alt + Delete to make it produce an image. Can I install driver 14?
My System SpecsSystem Spec
.

22 Jun 2014   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

Sure, you can try that one, you may want to try a couple different ones, that version is usually stable which is why I suggested it.

I still suggest doing the clean install method following the first two steps in my quoted response above.
My System SpecsSystem Spec
22 Jun 2014   #5
MrSeaMann

Windows Home Premium x64bit.
 
 

Seems to be working, its stable as of today, no BSOD today. I'll see over a week and post here again.
My System SpecsSystem Spec
26 Jun 2014   #6
MrSeaMann

Windows Home Premium x64bit.
 
 

Crashed recently once more, lasted a week. Collecting another dump file
My System SpecsSystem Spec
26 Jun 2014   #7
MrSeaMann

Windows Home Premium x64bit.
 
 

Here is my most recent report.
My System SpecsSystem Spec
27 Jun 2014   #8
MrSeaMann

Windows Home Premium x64bit.
 
 

This crash begun to happen yesterday, about 3 times. Don't know why it has come back.
My System SpecsSystem Spec
27 Jun 2014   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

Sorry, been a little busy.

This latest crash is the same driver,

Code:
BugCheck 1000007E, {ffffffffc0000005, fffff8800f127dbb, fffff88003f8a228, fffff88003f89a80}

Probably caused by : atikmdag.sys ( atikmdag+c7dbb )

Followup: MachineOwner
Code:
Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Apr 17 19:13:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Same version as well, did you try a different driver yet?
My System SpecsSystem Spec
28 Jun 2014   #10
MrSeaMann

Windows Home Premium x64bit.
 
 

I did try a different driver, it comes and goes I tried the old driver, its fine. I re-downloaded the new driver following your steps, no BSOD for a whole week. Suddenly, 2 BSOD's in one day. Two days pass, and no BSOD at all... I wonder why though? Its almost like a sickness that goes away and comes back.
My System SpecsSystem Spec
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 Random BSOD just doing normal things, BCCODE 1000007e




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