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Windows 7: BSOD while downloading games/browsing

22 Jun 2014   #1
jjbarea

Windows 7 Ultimate x64
 
 
BSOD while downloading games/browsing

So i've been having this issue for a couple of months now without any hope to resolve it, 99,9% of the time it happens just like i've said while downloading games from steam or battle.net launchers, e.g im downloadin 20 GB game, everything goes smooth and good till it reaches like 20% then my internet drops, and i either get TCPIP.sys blue screen or Rt64win.sys blue screen , Tcpip.sys is the most common one like 90% of the time i get that one, i've read about rt64 and updated it from here Realtek but its the same.. Downloading,everything cool, 20 % later bsod. Sometimes it just happens that my internet drops but i don't get bsod but i still need to restart PC cuz nothing loads. If the file size is like 500mb or 2GB it seems like i can get away with it 99% of the time, i wont have any problems, but if the file size goes over 5GB ~ and it takes a bit longer to download something seems to go wrong and i get that annoying tcpip.sys blue screen.

At first i thought maybe its because i've never updated my windows, didnt really find a reason to, i've got so desperate that yesterday i installed 39 most important updates didn't help either..

I dont use any custom firewalls, i dont use ANY anti-virus programs.


My System SpecsSystem Spec
.
22 Jun 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi jjbarea.

Not using an antivirus is not a good idea. The possibility of threats are always there. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one. It is needed.

BTW, most of the BSODs are network related, whereas the network driver itself is up to date.
Code:
    Image name: Rt64win7.sys
    Timestamp:        Tue Feb 18 17:08:35 2014 (5303463B)
If it is neither a virus nor an antivirus, there is something playing in the background and and causing the issue. Now the question is what it may be.

As a test, disable spotify from startup. Edit > Preferences, then uncheck this item:



A few BSODs are pointing to th display driver. Better you follow this guide: NVIDIA Drivers - Avoid Problems

Let us know the situation after applying those.
My System SpecsSystem Spec
22 Jun 2014   #3
jjbarea

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Hi jjbarea.

Not using an antivirus is not a good idea. The possibility of threats are always there. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one. It is needed.

BTW, most of the BSODs are network related, whereas the network driver itself is up to date.
Code:
    Image name: Rt64win7.sys
    Timestamp:        Tue Feb 18 17:08:35 2014 (5303463B)
If it is neither a virus nor an antivirus, there is something playing in the background and and causing the issue. Now the question is what it may be.

As a test, disable spotify from startup. Edit > Preferences, then uncheck this item:



A few BSODs are pointing to th display driver. Better you follow this guide: NVIDIA Drivers - Avoid Problems

Let us know the situation after applying those.

dunno what happened but i reinstalled nvidia drivers as that tutorial shows, and reinstalled that realtek driver from the website i linked earlier, and i just downloaded 65 GB anime pack without any problems and so far for these past 5 hours i havent received any bsods after downloading or during it and internet didnt drop either, so ill keep downloading stuff and see if i can force it to bsod and report it here again

btw i had spotify disabled from auto startup long ago, other programs that start with windows are Virtual Clone drive and realtek hd audio manager, nothing else.
My System SpecsSystem Spec
.

22 Jun 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Ok mate. Let us know how it is running.
My System SpecsSystem Spec
25 Jun 2014   #5
jjbarea

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Ok mate. Let us know how it is running.
ok so i went like 3 days without bsod, and now i start up GRID download and here it is TCPIP.sys... WHYYYYYYYY ((((((((( i thought it was finally over ((((

attaching new logs.
My System SpecsSystem Spec
25 Jun 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

At this point there is no adequate reason for a stop 0xD1 BSOD caused by tcpip.sys!

Though I have faced such issues a couple of times earlier.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.

Also, can you update the BIOS to Version F4? GIGABYTE - Motherboard - Socket 775 - GA-EP35-DS3 (rev. 2.1)
____________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff8810a82cae0, 2, 1, fffff88001664f77}

Probably caused by : tcpip.sys ( tcpip!TcpSegmentTcbSend+87 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff8810a82cae0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88001664f77, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80003303100
GetUlongFromAddress: unable to read from fffff800033031c0
 fffff8810a82cae0 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
tcpip!TcpSegmentTcbSend+87
fffff880`01664f77 66418902        mov     word ptr [r10],ax

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

DPC_STACK_BASE:  FFFFF88002F22FB0

TRAP_FRAME:  fffff88002f1ac80 -- (.trap 0xfffff88002f1ac80)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000000f8c6 rbx=0000000000000000 rcx=0000000000000014
rdx=fffffa8003d3f450 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001664f77 rsp=fffff88002f1ae10 rbp=0000000000000001
 r8=0000000073440005  r9=fffff8810a82caf8 r10=fffff8810a82cae0
r11=0000fffffffff000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
tcpip!TcpSegmentTcbSend+0x87:
fffff880`01664f77 66418902        mov     word ptr [r10],ax ds:fffff881`0a82cae0=????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800030cb169 to fffff800030cbbc0

STACK_TEXT:  
fffff880`02f1ab38 fffff800`030cb169 : 00000000`0000000a fffff881`0a82cae0 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`02f1ab40 fffff800`030c9de0 : fffff880`00000006 fffffa80`048a0c60 fffffa80`045a0002 fffff880`02f1b020 : nt!KiBugCheckDispatch+0x69
fffff880`02f1ac80 fffff880`01664f77 : 00000000`00000001 fffff6fc`40054168 00000000`00000000 fffff881`0a82ca80 : nt!KiPageFault+0x260
fffff880`02f1ae10 fffff880`01662e39 : fffffa80`eb52defc fffffa80`03d3f450 00000000`00000001 fffff881`0a82caf8 : tcpip!TcpSegmentTcbSend+0x87
fffff880`02f1af10 fffff880`016675d9 : 00000000`00000000 fffff880`03b9d3fd 00000000`00000000 00000000`00000218 : tcpip!TcpBeginTcbSend+0x4d9
fffff880`02f1b190 fffff880`01687806 : 00000000`00000000 fffff880`01686b18 fffff880`01767128 00000000`00000000 : tcpip!TcpTcbSend+0x1d9
fffff880`02f1b410 fffff880`016871a6 : 00000000`00000000 00000000`00000000 00000000`00000d98 00000000`00061e5a : tcpip!TcpFlushDelay+0x316
fffff880`02f1b4f0 fffff800`030d685c : fffff880`02f1b600 fffff880`000207d2 00000000`00000000 00000000`00000001 : tcpip!TcpPeriodicTimeoutHandler+0x3f9
fffff880`02f1b570 fffff800`030d66f6 : fffffa80`05ea8c58 fffffa80`05ea8c58 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff880`02f1b5e0 fffff800`030d65de : 00000009`4a932cc1 fffff880`02f1bc58 00000000`0003e73d fffff880`009ebd28 : nt!KiProcessExpiredTimerList+0xc6
fffff880`02f1bc30 fffff800`030d63c7 : 00000002`302f7ec2 00000002`0003e73d 00000002`302f7e77 00000000`0000003d : nt!KiTimerExpiration+0x1be
fffff880`02f1bcd0 fffff800`030c38ca : fffff880`009e9180 fffff880`009f3fc0 00000000`00000000 fffff880`03bea480 : nt!KiRetireDpcList+0x277
fffff880`02f1bd80 00000000`00000000 : fffff880`02f1c000 fffff880`02f16000 fffff880`02f1bd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
tcpip!TcpSegmentTcbSend+87
fffff880`01664f77 66418902        mov     word ptr [r10],ax

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  tcpip!TcpSegmentTcbSend+87

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: tcpip

IMAGE_NAME:  tcpip.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  533f5bd4

IMAGE_VERSION:  6.1.7601.18438

FAILURE_BUCKET_ID:  X64_0xD1_tcpip!TcpSegmentTcbSend+87

BUCKET_ID:  X64_0xD1_tcpip!TcpSegmentTcbSend+87

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xd1_tcpip!tcpsegmenttcbsend+87

FAILURE_ID_HASH:  {54274084-0543-fa2c-cabe-6eb48ddbff82}

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 BSOD while downloading games/browsing




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