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Windows 7: BSOD playing DotA 2, error 0x0000003b

22 Jun 2014   #1
apiluckt

Windows 7 Professional 64-bit
 
 
BSOD playing DotA 2, error 0x0000003b

Hi,

I randomly got BSOD when playing DotA 2 withe the error 0x0000003b
the mini dump are read as followings:

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (OSR Homepage - OSR)
Online Crash Dump Analysis Service
See OSR Online - The Home Page for Windows Driver Developers for more information
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Machine Name:
Kernel base = 0xfffff800`0300a000 PsLoadedModuleList = 0xfffff800`0324e670
Debug session time: Sat Jun 14 06:06:33.338 2014 (UTC - 4:00)
System Uptime: 3 days 19:40:11.587
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000313135f, Address of the instruction which caused the bugcheck
Arg3: fffff88004964b50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
nt!MiIdentifyPfn+26f
fffff800`0313135f f0410fba6e481f lock bts dword ptr [r14+48h],1Fh

CONTEXT: fffff88004964b50 -- (.cxr 0xfffff88004964b50)
rax=0000000000000001 rbx=020000000007a337 rcx=0200000000000020
rdx=000000000006d2a7 rsi=0000000000000000 rdi=fffffa800bcb6700
rip=fffff8000313135f rsp=fffff88004965530 rbp=fffffa800c2f8d2a
r8=0000000000058168 r9=0000000000000001 r10=0000000000000042
r11=0000058000000000 r12=fffff800031fbe80 r13=0000000000000000
r14=e050fffffa800c2f r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
nt!MiIdentifyPfn+0x26f:
fffff800`0313135f f0410fba6e481f lock bts dword ptr [r14+48h],1Fh ds:002b:e050ffff`fa800c77=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: svchost.exe

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8000313135f

STACK_TEXT:
fffff880`04965530 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiIdentifyPfn+0x26f


FOLLOWUP_IP:
nt!MiIdentifyPfn+26f
fffff800`0313135f f0410fba6e481f lock bts dword ptr [r14+48h],1Fh

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!MiIdentifyPfn+26f

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 503f82be

STACK_COMMAND: .cxr 0xfffff88004964b50 ; kb

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: X64_0x3B_nt!MiIdentifyPfn+26f

BUCKET_ID: X64_0x3B_nt!MiIdentifyPfn+26f

Followup: MachineOwner
---------

My laptop is Lenovo Y470 Win 7 64-bit originally 4gb ram and i add more 4 gb later. The VGA is GeForece GT 550M with updated driver. I got this BSOD error code several times while playing DoTA2 but not on other softwares. Lately, I have cleaned the fan, removed dust and inserted new VGA and CPU silicons. But the BSOD still occurred. Play advice the solution, thank you in advance.


My System SpecsSystem Spec
.
22 Jun 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
My System SpecsSystem Spec
22 Jun 2014   #3
apiluckt

Windows 7 Professional 64-bit
 
 

Dear Boozad,

Sorry i'm new for this forum i don't know how to quote comment from you. I already upload zip file from DM Log Collector, check it out.

Regards,
My System SpecsSystem Spec
.

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