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Windows 7: BSOD While Gaming 0xA0000001 Atikmdag.sys

22 Jun 2014   #1
Chives

Windows 7 Home Premium 64bit
 
 
BSOD While Gaming 0xA0000001 Atikmdag.sys

Hello, I have been having on ongoing issues with atikmdag.sys. This all started with BF3 after playing for 10 minutes, than it happened again, after about 1 hour and 30 minutes in. Then I move onto Borderlands 2 a few days later, and about 2 hours in, same exact BSOD. Then after about 3 hours in game again, I get a black screen this time for about 5 seconds, then game returns to normal. And now today, just installed FarCry3 and BSOD within first 10 minutes. For the last month I have been looking around the web for a fix, installed latest drivers, clean-installed them, installed beta drivers. None of that worked and I could not find a thread that is similar to mine with a fix. The closest thing I found to my problem is this thread:

BSOD atikmdag.sys while playing some* games

Even then it was recommended that he switch to a Nvidia Card. My computer is a custom build, not even 2 months old and I'm quite depressed as it may look like I'm out $200 dollars.

Here are my PC specs:

FX-6300
M5A97 LE R2.0
G SKILL Ripjawz
Rosewill Green Series 630w
Gigabyte 270x Windforce 2GB

I should also point out that this computer does not have overheating problems, as CPUID HWMonitor shows CPU never reaching past 49C and GPU never going past about 69C. I also ran a test (Windows Diagnostic RAM Tester Something) and it showed no errors in my RAM as some forums suggested. At this point I am very desperate to find a fix. I just want to know if this is a hardware issues or still a software issue. Otherwise my best bet is to send the 270x into Gigabyte for repairs.

-Thanks!


My System SpecsSystem Spec
.
22 Jun 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Welcome to 7 Forums.

STOP 0xA0000001 appears to be a custom bugcheck coded into ATI drivers. That proves to be the case here.

Code:
fffff880`02f8da78  fffff880`044d22deUnable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x92de
It is a recent driver, although possibly not the latest.

Code:
2: kd> lmvm atikmpag
start             end                 module name
fffff880`044c9000 fffff880`0456c000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Apr 18 02:07:07 2014 (53507ABB)
    CheckSum:         000A6939
    ImageSize:        000A3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Download the 13.9 driver from here then use AMD Uninstall Utility to remove all traces of your current driver, CCC etc.

Open Windows updates, in the left column click change settings, then in the drop down box select 'Check for updates but let me choose whether to download and install them'. The purpose of this is to keep Windows Updates from automatically installing a driver.

Attachment 322753

Reboot and install the 13.9 driver.

Note   Note
When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.
My System SpecsSystem Spec
22 Jun 2014   #3
Chives

Windows 7 Home Premium 64bit
 
 

Thank you, I will try this now. I never really figured to try any of the older drivers. I will post back with news shortly.
My System SpecsSystem Spec
.

22 Jun 2014   #4
Chives

Windows 7 Home Premium 64bit
 
 

Looks like the link you provided had all the files except for the actual video driver. I will go to AMD's website and get the 3.9 driver from there.
My System SpecsSystem Spec
22 Jun 2014   #5
Chives

Windows 7 Home Premium 64bit
 
 

Ok, neither one includes the actual video driver. I took a picture of the install screen. I apologize if I am missing something obvious. I did try installing it and deselecting what I could but their seems to be no trace of a video driver being installed. I just went back and uninstalled the 2 things it did install.
My System SpecsSystem Spec
22 Jun 2014   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Strange, I've never seen that issue before. I'll have a look around.
My System SpecsSystem Spec
22 Jun 2014   #7
Chives

Windows 7 Home Premium 64bit
 
 

Ok, I'll be waiting, I really appreciate the help so far. It is nice to have someone help me through this issue!
My System SpecsSystem Spec
22 Jun 2014   #8
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

My System SpecsSystem Spec
22 Jun 2014   #9
Chives

Windows 7 Home Premium 64bit
 
 

Okay, I am confused... Is this something I am doing wrong? I sorry to waste your time on little stuff like this but this is quite weird, here is the picture.
My System SpecsSystem Spec
22 Jun 2014   #10
Chives

Windows 7 Home Premium 64bit
 
 

Also, why 13.9? Just wondering why not 13.4 or 13.1 etc. Is there something specific with 13.9?
My System SpecsSystem Spec
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