Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD iaStor.sys on an HP 14 Envy

23 Jun 2014   #1
Robrote

Windows 7 64
 
 
BSOD iaStor.sys on an HP 14 Envy

I am getting a BSOD iaStor.sys on my HP laptop. I understand this is related to an intel raid something. I cannot launch safe mode and start up repair does not work. Any idea outside of throwing in a re-install disc?


My System SpecsSystem Spec
.
23 Jun 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by Robrote View Post
Any idea outside of throwing in a re-install disc?
Yes. Follow the link at the top of the page that tells you what to post in a BSOD thread. Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
23 Jun 2014   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

What is the bugcheck code? Can you post a camera snap of the BSOD screen?

You said about RAID. Do you use RAID?

iaStor.sys is Intel Rapid Storage/Intel Matrix Storage technology driver. It is configured in two alternative ways. Either RAID or AHCI.

If RAID is probleming, then the desirable way is to disable RAID and go for a clean reinstall.

For AHCI, the IRST can be removed if you can access even the safe mode. If you cannot boot at all, that option will not be available.

So it will be best to see the BSOD screen at first, before saying anything concretely. Let us see it after you get one more.
My System SpecsSystem Spec
.

23 Jun 2014   #4
Robrote

Windows 7 64
 
 

I can't boot the machine.
My System SpecsSystem Spec
23 Jun 2014   #5
Robrote

Windows 7 64
 
 

No, I don't use raid. Sorry, it's a Intel matrix storage manager driver file. I updated the file from intel about 3 months ago but now the problem is back with a vengeance. I cannot boot at all without the BSOD.
My System SpecsSystem Spec
23 Jun 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Robrote View Post
I cannot boot at all without the BSOD.
Does it mean that you can boot after a BSOD? If so, follow what Boozad suggested.

If you cannot boot at all, let us see a camera snap of the BSOD screen at least, so that we can know the codes and parameters.
My System SpecsSystem Spec
23 Jun 2014   #7
Robrote

Windows 7 64
 
 

No, when I try to get to safe, I get BSOD, when I try to start normal, BSOD, when I try to run start up repair, BSOD. There is no way I can get to the desktop, a command prompt, recovery console, nothing.
My System SpecsSystem Spec
23 Jun 2014   #8
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Try as Arc said and get a photo of the blue screen to get the info from it, or at least write it down. It's not ideal but it's a start.
My System SpecsSystem Spec
Reply

 BSOD iaStor.sys on an HP 14 Envy




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
iaStor.sys BSOD
I've been getting repeated BSODs related to iaStor recently. So far I have downloaded Malwarebytes, SuperAntiSpyWare, and TDSSKiller and none of them have turned up any malware, so a rootkit can presumably be ruled out. I did the scans both in and out of safe mode. I've also reinstalled the driver...
BSOD Help and Support
BSOD Iastor.sys
Hello folks. I've started to get BSODs while burning discs in Nero 8 of the IRQ LESS THAN OR EQUAL TO (or something like that :p) type for Iastor.sys Of course, first thought is the rootkit. Ran TDSS tool but no hits come up. - W7 Ult x64 clean install - Full retail version - Have only...
BSOD Help and Support
BSOD On HP Envy 15 2ND Gen
Hey Guys I have another crash on my hands. This time it has something to do with hiber_iaStor.sys I have uploaded the files as requiered I am suspecting the Intel Matrix Drivers from Googling but I am not sure. Thanks for you help in advance.
BSOD Help and Support
BSOD iastor.sys
Hello! I was surfing youtube one day and my computer suddenly restarded. On startup I got a bluescreen telling me DRIVER_IRQL_NOT_LESS_OF_EQUAL, iastor.sys etc. I can still not start my computer normally. I have now successfully started up in safe mode with network. However this does not work...
BSOD Help and Support
iaStor BSOD
This seems like a fairly common occurrence. I ran malwarebytes and found a rootkit.agent, two hijacker.apps, a trojan.downloader, and a broken.command. All of these have been repaired. Also cleaned up the registry and applications with ccleaner. I ran into a problem with the mbr which I fixed with...
BSOD Help and Support
HP Envy 15 BSOD
Hi, I'm having a lot of trouble with my laptop lately. I keep getting a BSOD every time that I boot up my laptop. At first after a few tries, it will successfully boot up but now I have to run in safe mode before it will boot. At first I thought it was a problem with my video drivers but...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:02.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App