Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Playing Multiple Steam Games with 0x00000116 error code

25 Jun 2014   #1
Mossimo266

Windows 7 Ultimate 64- Bit
 
 
BSOD Playing Multiple Steam Games with 0x00000116 error code

I have been having troubles with my Graphics cards ever since I got this computer. Some days it works fine others its a complete disaster. Recently I got a few games and when the games I used to play crashed or whatnot it would just close the game. Now I am getting BSOD and having it reboot my PC. I use Soluto to help me find what what might of caused the problem and this is what is sent to me :

Bug check code: 00000116

Probably caused by: dxgkrnl!TdrResetFromTimeout Driver

The VIDEO_TDR_ERROR bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed.

Keep in mind I have two of the same graphics cards. I used to cross-fire but then Realized no games would play with it activated so I disabled them. After a while I tried messing with my setup so I could have three monitor setup ( two monitor and 1 40"HDTV. While im still using only two of the monitors I orignally got my first BSOD when i was trying to play a game on the TV monitor and no longer use the TV.

I am very out of touch with computer skills and I dont know anymore what else I should do to try and fix this problem. Ive thought about getting a new graphics card to try and solve the problem because for the last few years problems only seem to occur with the Card and nothing else but i could find another solution then spending money that would be great. Thanks in advance!


My System SpecsSystem Spec
.
25 Jun 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Your ATI drivers are pretty old.

Code:
2: kd> lmvm atikmpag
start             end                 module name
fffff880`04000000 fffff880`04055000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Feb 15 02:13:12 2012 (4F3B14B8)
    CheckSum:         00051BFD
    ImageSize:        00055000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Download the 13.9 driver from here then use AMD Uninstall Utility to remove all traces of your current driver, CCC etc. Reboot and install the 13.9 driver.

Note   Note
When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.


Uninstall the following for testing purposes.

Attachment 323112
My System SpecsSystem Spec
25 Jun 2014   #3
Mossimo266

Windows 7 Ultimate 64- Bit
 
 
Not sure if It fully worked...

Alright so I went and Uninstalled the drivers and re installed the new ones sent via your link. When installing I only chose to install the Display Drivers and the others that I could not uncheck. It finished but it said it failed to install something to which I am unsure of and I do not have the Catalyst manager installed now because It was not checked in the installation. I updated my DM log in the attachments below and Would like for you to view them again if possible. I have not yet tested any games or anything graphical Yet but if anything goes wrong Ill be sure to let you know. Thank you for your help so far, at least I know im making some kinda of progress!


Edit: I only uninstalled one of the Cheat engines when I did the DM log, I forgot to get the other one because I wasn't looking enough for the other one. I will uninstall the other one and see if I dont have any issues, but also if I dont I will re install it and see if it causes any problems!
My System SpecsSystem Spec
.

25 Jun 2014   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

To check the version of the driver installed for your GPU open Device Manager, expand Display Adapters, right click on your GPU, click properties and click on the Driver tab.
My System SpecsSystem Spec
25 Jun 2014   #5
Mossimo266

Windows 7 Ultimate 64- Bit
 
 
Looks like its updated to 2013?

Here is an attached Pic of what it looks like from where I was sent. No longer does it show 2012 but it was updated on 8/30/2013. Would you believe this to be solved then? Also as long as im going on fixing and repairing my Graphics cards would I be better suited to attach my cross fire cable again to be able to run 3 monitors, or what do you think I should try to run my PC to the point it gets a BSOD again so I know if the issue is fixed?
My System SpecsSystem Spec
25 Jun 2014   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Run it as is for a week to make sure everything is stable on a single card. Once you're happy then go about adding the second card and enabling CrossFire.
My System SpecsSystem Spec
25 Jun 2014   #7
Mossimo266

Windows 7 Ultimate 64- Bit
 
 
Thanks

Thank You I shall run this for a while on just one card then eventually both then cross fire. So far as I can say it should be resolved so Thank you very much for your time and help!!!
My System SpecsSystem Spec
25 Jun 2014   #8
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

You're welcome, let us know how you get on.
My System SpecsSystem Spec
Reply

 BSOD Playing Multiple Steam Games with 0x00000116 error code




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing games, bug check code 0x00000116
Hello, Recently I've been suffering from BSODs whenever I attempt to play a game. This will happen sometimes within moments of launch or after half an hour or so. Using blue screen viewer it seems to point to the DirectX Graphics Kernel, however despite completely reinstalling the drivers it...
BSOD Help and Support
BSOD Playing games on Steam, error 0x00000116
I'm getting blue screens when playing games on steam. The games I've noticed it on are: Skyrim Loadout Sleeping Dogs DmC Devil May Cry Shadow Warrior According to BlueScreenView the cause for the last few crashes is dxgkrnl.sys, and has previously been atikmpag.sys. As far as I know the...
BSOD Help and Support
BSOD playing games, bug check code 0x00000116
Hi there, So a while back these BSOD started to occur when I played games on my laptop. Specs of my laptop: Pasted with Everest Free Edition Computer Operating System Windows 7 Home Premium Home Edition OS Service Pack - DirectX 4.09.00.0904 (DirectX 9.0c)
BSOD Help and Support
BSOD while playing steam games ( Xcom, Chivalry, etc) error code F4
Hi I'm running steam games with Amd fx 6100 (3,3 ghz) 8 gt ram and 64 bit windows graphics geforce gtx 660. Getting BSOD's everytime in 20 minutes of gametime. BCCode: f4 BCP1: 0000000000000003 BCP2: FFFFFA8008D07B30 BCP3: FFFFFA8008D07E10 BCP4: FFFFF800031CF460 OS...
BSOD Help and Support
BSOD Playing games from steam, code 101
I got this pc a few months ago. I have been able to play blizzard games (WoW and Diablo) fine but whenever I try to play a game I have downloaded from steam (total war shogun 2 and Borderlands 2) I get a BSOD code 101 I am not very pc savvy so if the explanation on how to fix this could be as...
BSOD Help and Support
BSOD playing games with Steam. Multiple error messages.
Hello! Since last weeks I've had multiple BSOD's and it seems to happen mostly while I play games through steam. Games like GTA4, The witcher 2 and Sleeping dogs cause the crashes while I for some reason can play Shogun Total war 2 for hours without problems. Games that are not connected to steam,...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:02.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App