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Windows 7: Please Help! I have been trying for to fix for a long time

28 Jun 2014   #21
SmallzZz8

Windows 7
 
 

@Slartybart

For some reason this website was not allowing me to upload files so here it is from an online file dropper http://www.filedropper.com/cbs


And btw i have not had a crash in a few days. This does not mean it is fixed but I hope it stays this way.


My System SpecsSystem Spec
.
28 Jun 2014   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's an error from the SFC scan...
Code:
 Line 8994: 2014-06-28 02:37:43, Info                  CSI    00000305 [SR] Repairing 1 components
 Line 8995: 2014-06-28 02:37:43, Info                  CSI    00000306 [SR] Beginning Verify and Repair transaction
 Line 8998: 2014-06-28 02:37:43, Info                  CSI    00000308 [SR] Cannot repair member file [l:44{22}]"Title_Page_Ref_PAL.wmv" of Microsoft-Windows-OpticalMediaDisc-Style-Pets, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9001: 2014-06-28 02:37:43, Info                  CSI    0000030a [SR] Cannot repair member file [l:44{22}]"Title_Page_Ref_PAL.wmv" of Microsoft-Windows-OpticalMediaDisc-Style-Pets, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9002: 2014-06-28 02:37:43, Info                  CSI    0000030b [SR] This component was referenced by [l:196{98}]"Microsoft-Windows-OpticalMediaDisc-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.OpticalMediaDisc"
 Line 9007: 2014-06-28 02:37:43, Info                  CSI    0000030e [SR] Could not reproject corrupted file [ml:520{260},l:104{52}]"\??\C:\Program Files\DVD Maker\Shared\DvdStyles\Pets"\[l:44{22}]"Title_Page_Ref_PAL.wmv"; source file in store is also corrupted
 Line 9018: 2014-06-28 02:37:43, Info                  CSI    00000310 [SR] Repair complete
It's the first time I've seen this type of error - and it may take me a while to find the best way to fix it without an uninstall/reinstall of DVD Maker.

I'll get back to you later...
My System SpecsSystem Spec
28 Jun 2014   #23
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Thanks SmallzZz8, for posting the CBS information. Noel is the best to look at that, I'm glad he stopped by.

Please also complete Noel's request in post# 20
- that will provide additional information regarding issues on your machine.
My System SpecsSystem Spec
.

28 Jun 2014   #24
SmallzZz8

Windows 7
 
 

@NoelDP @Slartybart ok here it is and i hope i did this right



Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DDF01D85-A49E-447A-B7B3-1AD7B13CBE72}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DDF01D85-A49E-447A-B7B3-1AD7B13CBE72}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-2925599168-939248215-2621310133</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.50</Version><SMBIOSVersion major="2" minor="7"/><Date>20131002000000.000000+000</Date></BIOS><HWID>03053507018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7601.0000-1752014
Installation ID: 001851019336908383165052944306977382395961881110002910
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Initial grace period
Time remaining: 37680 minute(s) (26 day(s))
Remaining Windows rearm count: 3
Trusted time: 6/28/2014 3:27:32 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:26:2014 20:18
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAwABAAEAAAADAAAAAQABAAEAln0mUbKjEDNsfhpImp9KguiCi8hF4YJlICE=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
AAFT ALASKA OEMAAFT
SSDT AMD POWERNOW
BGRT ALASKA A M I
My System SpecsSystem Spec
28 Jun 2014   #25
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Thanks SmallzZz8,

Did you build your own machine?
Where did you get your Windows install media?
My System SpecsSystem Spec
28 Jun 2014   #26
SmallzZz8

Windows 7
 
 

@Slartybart

Yes i built my own machine.

I got my windows install from a guy who owns a business but then re-installed it with one off the internet
My System SpecsSystem Spec
28 Jun 2014   #27
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Ok the issue is that Windows has a self defense mechanism built it when it detects Licensing issues.

Your Windows license is for a Dell machine, but you have a retail motherboard. This violates the Microsoft EULA and Windows starts "shutting" things down operationally.

The only way to fix this is to do a Clean reinstall with a valid retail license key.

I would talk to the guy who runs the business and try to get him to provide you with a valid key.

Once your system is kosher, there might not be any BSODs - that might be caused by Windows defenses.

If you do have issues after re-installing, stop back and members will be glad to help.

Good luck,

Bill
.
My System SpecsSystem Spec
29 Jun 2014   #28
SmallzZz8

Windows 7
 
 

@Slartybart

Do i have to do a clean install or just an update and input the key?


Have'nt had a crash in a while by the way
My System SpecsSystem Spec
29 Jun 2014   #29
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

A clean install is recommended in such a situation.
My System SpecsSystem Spec
29 Jun 2014   #30
SmallzZz8

Windows 7
 
 

@Arc


When i said i re-installed my windows i did a version off the internet and got my key with the magicjellybean key finder. Does this work? I didnt use the update option where it saves my desktop, I did the custom where it makes a windows.old file. And after i did that i got a few crashes but like I said now, havent got a crash in a couple of days.
My System SpecsSystem Spec
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 Please Help! I have been trying for to fix for a long time




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