Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD browsing + Daily freezes

25 Jun 2014   #1
Teh Spearhead

Windows 7 Home Premium x64
 
 
BSOD browsing + Daily freezes

Hello, I regularly look on this site for issues and 9/10 someone has already found a solution to the issue I am having but this one seems to be more machine specific so I was hoping that someone out there could give me a hand.

Basically when I switch my computer on it works perfectly fine for about 10-15 minutes before freezing, I have no choice but to switch the machine off and for the rest of the day it works perfectly fine. However recently I have been getting blue screens rather frequently, particularly when browsing YouTube. It could be any random video and suddenly my browser (Firefox) freezes for 2-3 seconds before the YT video flashes green and refuses to go back to normal. Audio is still playing by the way.

A few seconds after that (if I don't close Firefox immediately most of the time) the computer completely crashes and goes to a bluescreen.

I read in other places on the forum to try using something called BlueScreenView which I did and three items came up red: dxgmms1.sys USBPORT.SYS and watchdog.sys

If you could help me with anything I would be incredibly grateful, I use this machine quite a lot and would be quite upset if I had to replace it.

I would also like to add that I'm not massively computer savvy so if you could be patient with me I would appreciate it greatly, thank you for any assistance.

Dave


My System SpecsSystem Spec
.
25 Jun 2014   #2
Danawesome

Windows 7 starter 32bit
 
 

Update your video card drivers. Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc Advisor or System Information for Windows.

Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer. Software license management, IT asset management, cyber security audits, and more. - Belarc Advisor
SIW | System Information for Windows by Gabriel Topala - System Information for Windows

If you have installed drivers from Windows Update, you can roll them back:

How To Roll Back a Driver in Windows 7

Or if you installed the latest Nvidia drivers, uninstall them and install the older ones that worked. Nvidia keeps an archive of older drivers. I don't know if ATI does. I don't see anything offhand but someone else who has an ATI card might know.
My System SpecsSystem Spec
Reply

 BSOD browsing + Daily freezes




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Daily BSOD with BCCode 109 while web browsing. HP AMD Laptop.
Hi, Im getting frequent bsod's with code 109 multiple times a day. they occur while web browsing and sometimes at idle. it mentions something about ntoskrnl.exe too HP Pavillion G6 notebook. amd phenom II P650 2.6 Ghz. thx for any help, jason
BSOD Help and Support
[BCCODE 124] Mouse freezes followed by a BSOD while browsing
Hello! For the past few days while browsing my mouse suddenly freezes for 2/3 seconds and the cursor gets all colorful and after a few minutes my computer just completely freezes and fails to respond to anything. After restarting I get a message about a BSOD with a BCCODE of 124. I'm suspecting...
BSOD Help and Support
Multiple BSOD daily during Web Browsing and Gaming
I have been having multiple BSOD daily and some hard hang ups. I have updated my drivers from the ASUS site and updated my display drivers from NVIDIA with no avail. BSOD have slowed down in frequency but I continue to get them. Bluescreen viewer, shows problems with ntoskrnl.exe. The system...
BSOD Help and Support
BSOD Whilst using computer for daily uses eg: browsing web
Hi guys, I was just browsing the web when suddenly, my computer went into BSOD (this is not the first time). I would like to know if I could fix it and if so, what steps should I follow. I have previously tried memory scans, disk scans (chkdsk) and virus scans, these all came back negative...
BSOD Help and Support
Random BSOD and freezes daily.
Hey! I'm the happy owner of a normally well-working PC. But since, I don't remember when, (Probably more than one year) I've getting BSOD and Freezes random, I'll explain more detailed. For a long period, I've been getting one freeze once a day, everyday. It usually happen after a short while...
BSOD Help and Support
Daily BSOD on cold boots & random freezes
I have an ASUS n80vn laptop that is about 3 years old. It came with OEM Windows Vista, but I installed my own copy of Windows 7 Professional 64bit more than two years ago, and there was no problem upon installation. Lately (for about a month), I have been receiving BSOD either during boot or the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:55.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App