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Windows 7: Different BSOD, trying to ID the issue from dumps.

26 Jun 2014   #1
ZMan

windows 7 professional x32
 
 
Different BSOD, trying to ID the issue from dumps.

I had a computer that has been crashing and I turn on Driver Verifier to get the correct a dump from what has been causing the problem. Here are a few of the dumps to try and see what has been causing the crashing if you can help.


My System SpecsSystem Spec
.
26 Jun 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi ZMan.

This time the DV enabled crash dumps are pointing to windriver6
(c:\windows\system32\drivers\windrvr6.sys).
Code:
BugCheck C4, {f6, f3c, fffffa800d95e6c0, fffff88004413985}

*** WARNING: Unable to verify timestamp for Windrvr6.sys
*** ERROR: Module load completed but symbols could not be loaded for Windrvr6.sys
Probably caused by : Windrvr6.sys ( Windrvr6+13985 )

Followup: MachineOwner
---------
Which is old enough.
Code:
fffff880`04400000 fffff880`04444000   Windrvr6 T (no symbols)           
    Loaded symbol image file: Windrvr6.sys
    Image path: \SystemRoot\system32\DRIVERS\Windrvr6.sys
    Image name: Windrvr6.sys
    Timestamp:        Wed Sep 02 15:06:17 2009 (4A9E3C91)
    CheckSum:         00048E31
    ImageSize:        00044000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
This page is actually uninatallation instructions for it, but there are two other useful links in the page, about version 11.6 and an option to talk with them. How to Uninstall WinDriver - Jungo Connectivity Ltd

Decide your way there.

But as your issue is long term and recurring, do two more things.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Let us know the results.
My System SpecsSystem Spec
26 Jun 2014   #3
ZMan

windows 7 professional x32
 
 

Thank you very much Arc, I update the drivers.
My System SpecsSystem Spec
.

Reply

 Different BSOD, trying to ID the issue from dumps.




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