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Windows 7: BSOD various error codes

27 Jun 2014   #1
Neoburst

Windows 7 Home Premium 64 bit
 
 
BSOD various error codes

the issue has been happening for a few weeks now on near a daily business 90% of the time it has been BAD_POOL_HEADER BSOD but have now had a few SYSTEM_SERVICE_EXCEPTION BSOD it dosent seem to be tied to me doing anything as it has happened when the system has been idling but a few of the BSOD have happened just as soon as I do something with steam such as open/close a game close a chat window or closing steam itself would have had more minidump files to upload but noticed start of this week that windows was overwriting them. any help/advice you can give would be fantastic


My System SpecsSystem Spec
.
27 Jun 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Avast has been flagged multiple times as causing problems.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8000329ace5, fffff880055e7cc0, 0}

*** WARNING: Unable to verify timestamp for aswTdi.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
Probably caused by : tdx.sys ( tdx!TdxQueryInformationTransportAddress+3a )
Code:
fffff880`0bbf61c8  fffff880`0690f795Unable to load image aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x28795
Uninstall Avast and install MS Security Essentials and MalwareBytes.

Note   Note
Make sure you uncheck the 'Enable Free Trial' box when installing.




Your nVidia driver is also causing problems.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, fffffa800a367c20, fffffa800a367ce0, 40c0018}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+daa5b )
Download this earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

Your Realtek HD Audio Function driver is causing issues.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {21, fffffa80093fd000, 1c10, ffc4ffbfffc41bd2}

*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
Probably caused by : RTKVHD64.sys ( RTKVHD64+283054 )
It's old and needs updating. Check for updates here.

Code:
1: kd> lmvm RTKVHD64
start             end                 module name
fffff880`0801c000 fffff880`084a0c00   RTKVHD64 T (no symbols)           
    Loaded symbol image file: RTKVHD64.sys
    Image path: RTKVHD64.sys
    Image name: RTKVHD64.sys
    Timestamp:        Tue Feb 14 10:55:35 2012 (4F3A3DA7)
    CheckSum:         00487739
    ImageSize:        00484C00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Uninstall the following programs:

Attachment 323388
Attachment 323389

Uninstall DaemonTools, a known cause of BSODs.

Attachment 323390

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
3. Double click the executable to open it
4. Click the button shown below



If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.
My System SpecsSystem Spec
27 Jun 2014   #3
Neoburst

Windows 7 Home Premium 64 bit
 
 

Thank you for such a quick response i will get started in makeing the changes that you have suggested will let you know if any of the problems still persist
My System SpecsSystem Spec
.

03 Jul 2014   #4
Neoburst

Windows 7 Home Premium 64 bit
 
 

things were going well since your last piece of advice but yesterday and today i have had two more BSOD if anyone could have a look at the new errors it would be greatly appreciated
My System SpecsSystem Spec
03 Jul 2014   #5
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

I'll take a look tonight when I get back from work.
My System SpecsSystem Spec
Reply

 BSOD various error codes




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