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Windows 7: 4th install. Progressive increase of BSOD over time

07 Jul 2014   #21
Elderly Iron

Windows 7 Home Premium 64 bit SP1
 
 

I hope I'm not starting to wander off topic, but I placed card A into slot A1 this time. (Recommended single card slot) Tried to boot, but it wouldn't, and the board threw a code for no memory, as well as lighting the "HEY! I GOT NO MEMORY HERE!!!" led on the board. Great.... Removed and reinstalled. Got it to boot this time. Started spewing errors on test 5. Placed card B into slot A1/ So far it's made it to test # 8 of the first pass and I'm going to bed!

Jeff


My System SpecsSystem Spec
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07 Jul 2014   #22
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 


Jeff not knowing your board but if it is like my Z77 it has a memory buttonon the edge of the board you can reset the RAM with to default speed it might be handy to start the RAM with as I know I had problems early on with my build and pressing this brought the thing back to life see pic
My System SpecsSystem Spec
07 Jul 2014   #23
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Jeff, I think there is little doubt your ram is defective. You have had errors on different sticks in different slots. If it were me, I would contact Patriot and RMA the ram. All you have to tell them is they failed memtest86+. Unless you have another computer to use, I would ask if they would do an advanced RMA. What that consists of is you give them a credit card, just in case you don't return the ram. They send you the ram and you have usually 30 Days to return the old ram. If they get the old ram, your card is not charged. It's pretty simple. I would RMA both sticks and get a 16GB kit in return. A kit means the ram is tested to work together. If they don't do advanced RMAs, you can either buy new ram or go without using your computer for the month it usually takes. If you have to buy new ram, you could buy 2 2GB sticks of DDR3-1333 ram and your computer will run fine on it, and it won't cost nearly as much as your 16 GB kit.
My System SpecsSystem Spec
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09 Jul 2014   #24
Elderly Iron

Windows 7 Home Premium 64 bit SP1
 
 

You're going the right direction, it seems!

I did everything over again. I ended up not having any errors when utilizing slot B1, and B1 only. All others failed. Continued research shows that the ram cards installed are not on the compatibility list for Asus OR Patriot. While I am one to think a card is a card, this seems not to be the case.

Speaking with Asus, they're ready to RMA the board, though I wanted to make sure I'm not just throwing parts at this. The tech recommended contacting Patriot and asking what the best setting would be, after giving me a run-down on how they work with the memory manufacturers, matching up cards to boards.

Further, we reset the CMOS and re-installed the chipset drivers just to make sure everything is where we know it supposed to be. (I say we. He instructed, I pushed buttons ) He also asked if I could get my hands on a card on the compatibility list to run the memtests on again, which I'll try to locate one tomorrow. I'll also have my local computer guy test the cards I have, BUT... I still have to talk to Patriot. It was just before closing time when I called them, so that didn't go very far.

Having been a mechanic for nearly 40 years, I gotta find out just what went wrong. I just GOTTA!!

Oh, and I tried running the editor after the cmos, chipset, windows update. Still crapages... (add that one to your dictionary...)
My System SpecsSystem Spec
10 Jul 2014   #25
Elderly Iron

Windows 7 Home Premium 64 bit SP1
 
 

Oh, and yes it has all them fancy schmancy reset thingys too! I was also able to complete a scannow after the cmos wipe, which it wouldn't do before, and all this with a card in the only good testing slot.
My System SpecsSystem Spec
10 Jul 2014   #26
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Jeff, the truth is, the QVL list is whatever ram they have around. Most of it you can't even find. They do not test all ram. It is true that some ram is not compatible with some boards, but that is usually an excuse motherboard manufacturers like to use. Most of the better ram manufacturers test their ram with different boards and have their own list of compatible boards. But, if a stick of ram will pass in 1 slot but not in others, how is it not compatible? But, it's good you are making some progress. I'm not sure what you mean about the editor. I'm not sure I would pay someone for doing what you've already done. But, that's your decision.
My System SpecsSystem Spec
10 Jul 2014   #27
Elderly Iron

Windows 7 Home Premium 64 bit SP1
 
 

Having the computer guy check the cards is just a double check, and at no cost. Patriot didn't mention any incompatibility, and recommends the MB swap. Then again, I've played ring-around-the-rosies with these companies before. It's always the other products fault! Hence my wanting to make double sure I have all my ducks in a row.
My System SpecsSystem Spec
10 Jul 2014   #28
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

That's true. If I am an expert at anything it is dealing with Tech Support, if you choose to call it that. Maybe, just RMA both the ram and the board. Take no chances.
My System SpecsSystem Spec
19 Jul 2014   #29
Elderly Iron

Windows 7 Home Premium 64 bit SP1
 
 

Latest update. (I know...It's been a while) After a nice rousing game of blame shifting, I've updated the bios andcshipset drivers and run several test, of which I cannot attain any consistency. Back on the Asus tech line, "Steve" Recommended pulling the processor and checking the socket. What I found was 2 bent pins, several some sort of fibers and a dead mosquito.

Yes, I really did find a dead mosquito, though only a couple legs were in the pins. I very gingerly removed the larger debris with a toothpick and straightened the 2 pins. I am now beginning the test all over again. So far, there are no errors after 8 passes on slot A1, card A.

Jeff
My System SpecsSystem Spec
19 Jul 2014   #30
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Jeff, I understand the bent pins. I've been there before. I sure hope you were able to straighten the pins correctly. Otherwise you will continue to have problems. The pins control the functions of the board and to the CPU. So, here's hoping you have good luck. I only would like to ask, how the heck did you manage to get a dead mosquito in the socket. I have built more computers than I care to count, but that is a first for me. By the way, my name is Steve too. But I can assure you it was not me you talked to at Asus. I do not, never have and never will work for Asus, although I do like their boards, have one myself, but do not care for their technical support. That being said, I certainly hope you have managed to resolve your problems.

Please keep us posted on your progress. let us know how it turns out for you. Inquiring minds want to know.
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 4th install. Progressive increase of BSOD over time




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