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Windows 7: BSOD playing games and browsing internet

28 Jun 2014   #1
KevinChronicles

Windows 7 Home premium 64bit
 
 
BSOD playing games and browsing internet

I have had my computer for a few years and it has been BSODing for a long time also. I have reason to believe that it has something to do with the RAM or accessing the data for these action because it is only during gameplay and having multiple windows in a browser open. I cant play games for more than a hour before it BSOD's, also streaming the gameplay, having dual monitors active, and multiple browser windows open all make it BSOD. OR so it seems, unless its just one thing that happens to occur while any of these actions are being done. Please help?


My System SpecsSystem Spec
.
28 Jun 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Hello i have had a look at your dump files. here are the results:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007d0e028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b640a000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  f

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) x86fre

STACK_TEXT:  
fffff880`02fdda88 fffff800`0402da3b : 00000000`00000124 00000000`00000000 fffffa80`07d0e028 00000000`b640a000 : nt!KeBugCheckEx
fffff880`02fdda90 fffff800`041f0463 : 00000000`00000001 fffffa80`07ff0820 00000000`00000000 fffffa80`07ff0870 : hal!HalBugCheckSystem+0x1e3
fffff880`02fddad0 fffff800`0402d700 : 00000000`00000728 fffffa80`07ff0820 fffff880`02fdde30 00000000`10286100 : nt!WheaReportHwError+0x263
fffff880`02fddb30 fffff800`0402d052 : fffffa80`07ff0820 fffff880`02fdde30 fffffa80`07ff0820 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02fddc80 fffff800`04020e8f : 00000000`06168000 00000000`00000001 fffff880`02fddeb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02fddcc0 fffff800`040d84ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`02fddcf0 fffff800`040d8313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02fdde30 00000000`52215b81 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0047f0c4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x52215b81
I can tell you that 0x124_AuthenticAMD is the problem, 0x124 is cause by a hardware error, most probably by overclocking.
My System SpecsSystem Spec
28 Jun 2014   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

All of your dumps are 0x124 which points to a hardware error. I can't glean anything from the dumps though whatsoever (as is normally the case with 0x124s) so we're going to have to run a series of hardware tests to try and out the culprit.


warning   Warning
If you're overclocking your system, revert back to stock clocks now.


Run Prime95 to stress test your CPU. Hardware - Stress Test With Prime95

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them.


Run MemTest86+ to analyse your RAM. RAM - Test with Memtest86+

Note   Note
MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Run chkdsk. Disk Check

Run Furmark to stress test your GPU. Video Card - Stress Test with Furmark

Note   Note
Run Furmark for around 30 minutes.

warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them.
My System SpecsSystem Spec
.

28 Jun 2014   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by HLPTech View Post
I can tell you that 0x124_AuthenticAMD is the problem
AuthenticAMD is a generic line thrown out in 0x124s as is GenuineIntel and doesn't give away anything about the cause of the BSOD.
My System SpecsSystem Spec
28 Jun 2014   #5
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Boozad View Post
Quote   Quote: Originally Posted by HLPTech View Post
I can tell you that 0x124_AuthenticAMD is the problem
AuthenticAMD is a generic line thrown out in 0x124s as is GenuineIntel and doesn't give away anything about the cause of the BSOD.
im still learning
My System SpecsSystem Spec
28 Jun 2014   #6
KevinChronicles

Windows 7 Home premium 64bit
 
 

Quote   Quote: Originally Posted by Boozad View Post
All of your dumps are 0x124 which points to a hardware error. I can't glean anything from the dumps though whatsoever (as is normally the case with 0x124s) so we're going to have to run a series of hardware tests to try and out the culprit.


warning   Warning
If you're overclocking your system, revert back to stock clocks now.


Run Prime95 to stress test your CPU. Hardware - Stress Test With Prime95

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them.


Run MemTest86+ to analyse your RAM. RAM - Test with Memtest86+

Note   Note
MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Run chkdsk. Disk Check

Run Furmark to stress test your GPU. Video Card - Stress Test with Furmark

Note   Note
Run Furmark for around 30 minutes.

warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them.
i ran seatools' 3 tests for the hdd and passed.
I ran disk check but dont know if it has a log or something.
I ran furmark for 4 minutes and had temps of 80C-84C from 3800-4000 frames.
I was running Prime95 tool when i got the blue screen. I had just started it too, btw.
Does it mean its the cpu or run the memtest86 tests also?
I ran the furmark test for about 4 minutes and thought that the temp would be bad for(i read the gtx 560 should be good enough around 80 C)
My System SpecsSystem Spec
29 Jun 2014   #7
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

The GPU and GDD tests look good, however the Prime95 BSOD could well point to the CPU. Run MemTest86+ and let's rule out the memory, we can go back to the CPU when we know everything else is good.
My System SpecsSystem Spec
29 Jun 2014   #8
KevinChronicles

Windows 7 Home premium 64bit
 
 

Quote   Quote: Originally Posted by Boozad View Post
The GPU and GDD tests look good, however the Prime95 BSOD could well point to the CPU. Run MemTest86+ and let's rule out the memory, we can go back to the CPU when we know everything else is good.
I don't know when your usually on, but I'm about 8 hours into the test and have had 4 non error passes. Would I be able to quit or just keep testing. And if it is the CPU would I need to get a new one or is it fixable like reseating it?
My System SpecsSystem Spec
30 Jun 2014   #9
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

MemTest 86+ needs to run for at least 8 passes to be certain of the results. Let that finish and then we'll get to the CPU.
My System SpecsSystem Spec
30 Jun 2014   #10
KevinChronicles

Windows 7 Home premium 64bit
 
 

Quote   Quote: Originally Posted by Boozad View Post
MemTest 86+ needs to run for at least 8 passes to be certain of the results. Let that finish and then we'll get to the CPU.
I ran it and it passed all the passes.
After restarting my computer it won't boot correctly, either in safety to restore it or it boots the windows logo but just black screens.
My System SpecsSystem Spec
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