Chronic BSODs when playing mid to high-end games

hillbro · 28 Jun 2014

I went to Microcenter almost exactly a year ago, and with their help bought an entire PC piece by piece. I can't remember exactly when it started happening (I think it was from the 2nd or 3rd day) but I started getting BSODs when playing Arma 3 (high end game). I figured it was some software or driver issue so I just ignored it. In the past few months I have been trying to fix the issue, I even formatted windows and installed every driver disk I have + downloaded updated drivers but I still got a BSOD within 3 days - so I am pretty sure this isn't a driver issue. When I play a lot (like on a Saturday) I will get two or three.

Most of the time it is while I am playing a high end game, or closing a high end game. I can leave my computer running at the desktop for days on end and 9 times out of 10 I don't have a problem. I just ran Windows Memory Diagnostics Tool and it found no problems. I have ran other 3rd party tools that test memory and didn't find any issues either. The minidumps I have so far are as follows:

[blank]
INTERRUPT_EXCEPTION_NOT_HANDLED
SYSTEM_SERVICE_EXCEPTION
DRIVER_IRQL_NOT_LESS_OR_EQUAL
DRIVER_IRQL_NOT_LESS_OR_EQUAL
SYSTEM_SERVICE_EXCEPTION
IRQL_NOT_LESS_OR_EQUAL
DRIVER_IRQL_NOT_LESS_OR_EQUAL

All except for the blank minidump list ntoskrnl.exe as a Address In Stack.

Also, my GPU runs at about mid 70s Celsius when playing games..

Cany anyone please help me?? I am so frustrated...spent nearly 2k and the computer BSODs all the time! I appreciate any help I can get...

Thanks,
Paul

Boozad · 28 Jun 2014

Your nVidia driver is causing issues in multiple instances.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 119, {7000000, fffffa80098f0410, fffffa800aef6010, fffffa8006f84bc0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiCheckConditionDeviceCommand+8c )

Download this earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

Intel Rapid Storage is also causing problems in multiple instances.

Code:

fffff800`00b9c2a8  fffff880`01345fdc*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
 iaStorA+0x69fdc

If you are not running a RAID setup, uninstall Intel Rapid Storage. First uninstall it from Control Panel > Programs and Features.

Code:

Start Menu\Programs\Intel® Matrix Storage Manager

Then Uninstall the driver from device manager.

Right click on "My Computer" icon and click "Manage" on the context menu.
It will open the "Computer Management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
Select one Intel device item under it, right click, uninstall.
Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
Now restart the computer. At restart, Windows will auto configure the appropriate native system driver.

hillbro · 28 Jun 2014

Thank you for the response! I will try these steps and then post back. One thing I forgot to add is that my computer will not keep time correctly. I manually update the time constantly and it will stay correct for a while and then go behind. This started happening months ago and continued even after I reformatted my PC.

hillbro · 30 Jun 2014

So I made all the changes that you suggested and I followed the given instructions exactly. I played 3-4 hours last night and my computer crashed 2-3 times. Only once did it actually create a minidump, so I have re ran the BSOD collector and uploaded it here. I expect to be able to play more at this weekend or early next week, so if you need more BSOD dumps let me know.

Thank you!

hillbro · 28 Jul 2014

Guys I am still having this problem....had several more BSODs since OP. Can anyone please help?? Thanks!