BSOD Unknown Cause and not always same error generated

jabster75 · 28 Jun 2014

Hello I'm new to the forum here, I have been getting BSOD for about a week and i cant figure out the issue. I have reinstalled all drivers to most current versions, as well as rolled drivers back to previous versions.

Attached is the copy of my dump files any help would be greatly appreciated thank you in advance for any replies

Boozad · 28 Jun 2014

VMWare is being flagged as an issue.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8000050e1e0, 8, fffff8000050e1e0, 2}

*** WARNING: Unable to verify timestamp for vmx86.sys
*** ERROR: Module load completed but symbols could not be loaded for vmx86.sys

Could not read faulting driver name
Probably caused by : vmx86.sys ( vmx86+41de )

Followup: MachineOwner

It needs updating.

Code:

4: kd> lmvm vmx86
start             end                 module name
fffff880`09883000 fffff880`0989c000   vmx86    T (no symbols)           
    Loaded symbol image file: vmx86.sys
    Image path: \??\C:\Windows\system32\drivers\vmx86.sys
    Image name: vmx86.sys
    Timestamp:        Fri Oct 18 20:34:39 2013 (52618D4F)
    CheckSum:         000164A8
    ImageSize:        00019000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your Realtek Gigabit Ethernet driver is out of date. Look for updates here

Code:

2: kd> lmvm Rt64win7
start             end                 module name
fffff880`04ede000 fffff880`04fa5000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Wed Dec 26 17:17:50 2012 (50DB313E)
    CheckSum:         000CDEEE
    ImageSize:        000C7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your nVidia driver is being flagged too.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff80044321e80, 8, fffff80044321e80, 5}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

Could not read faulting driver name
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b559a )

Followup: MachineOwner

Download this earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

McAfee is also causing issues.

Code:

fffff880`0b05a098  fffff880`01112a5fUnable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
 mfehidk+0x24a5f

Uninstall McAfee and install MS Security Essentials and MalwareBytes.

Note

Make sure you uncheck the 'Enable Free Trial' box when installing.

jabster75 · 28 Jun 2014

Hello Boozad thank you for the quick reply. I will try all information you have provided and then post back here with results. I did not think to go that far back on the video driver when i rolled back

Boozad · 28 Jun 2014

13.9 is a proven stable driver so should hopefully negate that element.

jabster75 · 28 Jun 2014

Thanks again for the quick reply im doing a clean install now of the drivers

jabster75 · 29 Jun 2014

I have made all of the changes suggested by boozad but i just got another BSOD unfortuantley it did not generate a dump but the error was IRQL_NOT_LESS_OR_EQUAL

Boozad · 29 Jun 2014

Next time you get a BSOD that generates a log upload it and we'll take a look.

jabster75 · 29 Jun 2014

Here is the latest crash dump files

Boozad · 30 Jun 2014

The Realtek Ethernet Controller has been flagged again, although I can see you're running an updated version.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffffa8e0d93a848, 2, 0, fffff880015061bc}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+1a5af )

Download the driver linked below from the ASUS support page for your motherboard, uninstall the current driver and install the downloaded one.

Download