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Windows 7: BSOD playing BF4 , error 0x3B

29 Jun 2014   #1
samer4arsenal

Windows 7 Ultimate x64
 
 
BSOD playing BF4 , error 0x3B

hi every one

i have formatted my pc and installed windows 7 because a lot of bsod in windows 8

i have bsod when i was playing bf4

so please if any one can help me to know what is the reason of bsod

i upload the minidump files in attachment


my system :

amd phenom II 955

gigabyte ma790xt-ud4p

evga 760 gtx

ram twinmos 1333 8 gb ( 4 gb , 2*2gb )

psu gigabyte odin 585


My System SpecsSystem Spec
.
29 Jun 2014   #2
Thedoctor44

 

Code:
BugCheck 3B, {c0000005, fffff880014e2f2c, fffff8800a7f9dc0, 0}
An access violation has occurred which happens when system memory is referenced that the CPU cannot physically address.

Here's what I think has happened...

The access violation occurred at this address which we can see here:

Code:
2: kd> ln fffff880014e2f2c
(fffff880`014e2e90)   Ntfs!NtfsCopyReadA+0x9c   |  (fffff880`014e3180)   Ntfs!FindMoveableIndexRoot
Making an educated guess on these undocumented routines it looks like its tried to move data on the disk to a certain location.

Now this is the interesting part, look at the registers...

Code:
rax=0000000000000000 rbx=0000000013dc98fe rcx=0000000000000158
rdx=0000000000000000 rsi=fffffa800b8f5d50 rdi=fffff8a00dcb9140
rip=fffff880014e2f2c rsp=fffff8800a7fa7a0 rbp=fffff8800a7fab00
 r8=0000000000000000  r9=0000000000000000 r10=fffffa8007434030
r11=ffbff8a00dcb9010 r12=000000000000013b r13=0000000000000001
r14=fffffa800bda6a60 r15=fffffa800b8f5da0
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
Ntfs!NtfsCopyReadA+0x9c:
fffff880`014e2f2c 498b4350        mov     rax,qword ptr [r11+50h] ds:002b:ffbff8a0`0dcb9060=????????????????
It's tried to move data from the R11 register, now it looks like a flipped bit which is mainly caused by display drivers.

Therefore I decided to dump the raw stack and see what we could find, what do you know your Nvidia display driver is causing issues.

Code:
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x21274e
Code:
2: kd> lmvm nvlddmkm
start             end                 module name
fffff880`1301a000 fffff880`13c7e000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue May 20 00:08:44 2014 (537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
It's a recent version which have caused a lot of issues, in fact I'm on 314.22 the most stable driver and I'm getting issues with Nvidia.

I can't recommend any stable versions to be honest but I would try some in late 2013.

Drivers | GeForce
My System SpecsSystem Spec
29 Jun 2014   #3
samer4arsenal

Windows 7 Ultimate x64
 
 

thanks for your help

really am having a lot of issues with nvidia and i am on the latest driver

so i must change the driver version only and it will help ??
My System SpecsSystem Spec
.

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 BSOD playing BF4 , error 0x3B




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