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#1
Windows Crash - Blue Screen
Hi all,
Today I had a serious problem with my new PC,
I tried to connect an external hard drive which was not recognised while it was on every other computer I got at home. I tried to restart the computer but the message "Shutting down computer" stayed for ages so I did a hard reboot, the computer restarted fine but after I tried to reconnect the external hard drive, the computer crashed and I would get this message after hard rebooting again:
Windows has recovered from an unexpected shutdown.
Detail of the problem:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80043AA060
BCP3: FFFFF80000BA2748
BCP4: FFFFFA8005313C60
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\063014-21684-01.dmp
C:\Users\Bruce\AppData\Local\Temp\WER-54631-0.sysdata.xml
Anyone can help?