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Windows 7: BSOD constantly happening on my Acer Aspire Timeline X 5820TG

01 Jul 2014   #1
bomjadi

Window 7 64bit
 
 
BSOD constantly happening on my Acer Aspire Timeline X 5820TG

Hi

My computer has been getting the BSOD frequently (sometimes once a week, sometimes once a day, sometimes more frequently) since I bought it new over 4 years ago. I've sent it back to the manufacturer twice within the warrantee period with no improvement. I'm hoping someone with more technical expertise can assist me. I've copied problem details on one of the reports below. Please Help me someone!!!

Source
Windows

Summary
Shut down unexpectedly

Date
‎12/‎06/‎2014 5:52 PM

Status
Not reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Files that help describe the problem
061214-30950-01.dmp
sysdata.xml
WERInternalMetadata.xml

Extra information about the problem
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800819CB30
BCP3: FFFFFA800819CE10
BCP4: FFFFF800035C6270
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


My System SpecsSystem Spec
.
01 Jul 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Please follow this and post the results here Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
01 Jul 2014   #3
bomjadi

Window 7 64bit
 
 

I have attached the file.
My System SpecsSystem Spec
.

01 Jul 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Here is what I found in the dump files
Code:
Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Thu Dec 17 12:41:59 2009 (4B2A7B77)
    CheckSum:         00091A1B
    ImageSize:        00208000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
This is Intel Rapid Storage Technology driver (IRST) please update it from Acer if they have a more current version for your machine.

Code:
lmvm bdfndisf6
start             end                 module name
fffff880`04115000 fffff880`04141000   bdfndisf6 T (no symbols)           
    Loaded symbol image file: bdfndisf6.sys
    Image path: \??\c:\program files\common files\bitdefender\bitdefender firewall\bdfndisf6.sys
    Image name: bdfndisf6.sys
    Timestamp:        Wed Nov 13 07:12:19 2013 (52837AB3)
    CheckSum:         00016FF5
    ImageSize:        0002C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
This is Bit Defender Firewall and could be the cause of a lot of the problems. You could try updating it from http://www.bitdefender.com/Downloads , but personally, I would uninstall it.

Code:
dlkmd
start             end                 module name
fffff880`05277000 fffff880`05308000   dlkmd    T (no symbols)           
    Loaded symbol image file: dlkmd.sys
    Image path: \SystemRoot\system32\drivers\dlkmd.sys
    Image name: dlkmd.sys
    Timestamp:        Sun Jun 01 16:40:03 2014 (538B9DB3)
    CheckSum:         0006A387
    ImageSize:        00091000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
This is WDDM KMD Loader - DisplayLink Core Software it can be updated
USB to video download: http://www.displaylink.com/support/downloads.php but other portions of the program need to be downloaded from the OEM. This seems to be a pretty specific program and should be downloaded from where ever you got it from originally.

Try these out and get back to us and see how it worked out.
My System SpecsSystem Spec
Reply

 BSOD constantly happening on my Acer Aspire Timeline X 5820TG




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