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Windows 7: Request For Help

01 Jul 2014   #1
bam12

Windows 7 hom prem sp1 x32
 
 
Request For Help

Hey, you know I will not upgrade to Windows 8 - BECAUSE I LOVE SEVEN FORUMS.

I have has three BSOD in as many weeks, so I better get someone to help me find out why. Shutdown and restart Windows normal always brings me back up (so far).

Please note I update BitDefender & Chrome after the event but before capturing the attached; don't know if this matters.

Thanks!


My System SpecsSystem Spec
.
01 Jul 2014   #2
Thedoctor44

 

Code:
BugCheck F4, {3, fffffa80126a0b30, fffffa80126a0e10, fffff800037df270}
This bugcheck indicates a disk I/O error, what does this mean?
Well its when data cannot be read/written to and from disk so operations cannot be completed.

Lets run some drive tests.


Run a Disk Check to scan for errors

Note   Note

Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times


Run SeaTools to see if your HDD or SSD is failing

Post back the results.
My System SpecsSystem Spec
01 Jul 2014   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi bam12.

An upgradation to 8 will not cease your membership in SF. If you want, you may upgrade.

How old the 160 BG Seagate Barracuda HDD is? Test it using Seatools. SeaTools for DOS and Windows - How to Use

Because we are seeing a very repetitive error on it.
Code:
Event[31029]:
  Log Name: System
  Source: Disk
  Date: 2014-04-10T16:06:15.437
  Event ID: 11
  Level: Error
  Opcode: N/A
  Computer: Owner981841-PC
  Description: 
The driver detected a controller error on \Device\Harddisk1\DR1.
If the test reports good, we have to pay attention to the controller itself.
Code:
Name    Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
So let us know the result.
My System SpecsSystem Spec
.

01 Jul 2014   #4
bam12

Windows 7 hom prem sp1 x32
 
 

Thank you for your help!

I have run the chkdsk and sfc with no problems, and the 'short' seattools run - also no problems detected.
My System SpecsSystem Spec
02 Jul 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I will prefer to wait for another BSOD report before working on the controller, because that will be a heavy job.
My System SpecsSystem Spec
02 Jul 2014   #6
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by Arc View Post
.....
The driver detected a controller error on \Device\Harddisk1\DR1.
If the test reports good, we have to pay attention to the controller itself.
Code:
Name    Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
Just a note:
My HP laptop reports that error against my Seagate external drive at every startup. It does not seem to cause any issues, only the event gets logged (only at startup). All tests come back clean every time.

I suspected the controller when the original internal HD exhibited some issues, but that was replaced and those issues are resolved.
The event is focused on my external HD.

In my case I think it's related to USB. I never have located a resolution to this issue, but I'll watch this thread.
My System SpecsSystem Spec
02 Jul 2014   #7
bam12

Windows 7 hom prem sp1 x32
 
 

Thanks ARC & Doc:

I will open a new thread to check the controller upon another BSOD
My System SpecsSystem Spec
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