Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD - Various Drivers : dxgmms1.sys win32k.sys dxgkrnl.sys

01 Jul 2014   #1
Demongibi

Windows 7 Ultimate x64
 
 
Random BSOD - Various Drivers : dxgmms1.sys win32k.sys dxgkrnl.sys

Hi there,
I've used this forum for a long time as a spectator.
But now I really need your help in person.

I have replaced my main board, got a new ssd, removed faulty ram but still I get these..
I get the BSODs usually while browsing web or using another applications for work.
I don't remember getting one while playing a game.. (I play BF3 lately.. Not one BSOD)

PC cools enough, the system has lots of fans..

You can see my last 5 BSOD reports and a summary of these in the attachment..

Thank you in advance..
Glad to be here..


My System SpecsSystem Spec
.
01 Jul 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Hi There, Welcome to the Forum,

Your first two dumps are Bugcheck 50's (5-20-14 & 6-10-14) these are usually Memory related.

Code:
BugCheck 50, {fffff900c71d4d44, 0, fffff9600024d344, 0}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!GreSetRedirectionSurfaceSignaling+104 )

Followup: MachineOwner
If these are before you replaced the RAM then we can move on to the other three,

If these are after replacing the RAM you should run MemTest86+,

information   Information
MemTest86+

Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

Use this tutorial to help you use MemTest86+:
RAM - Test with MemTest86+


The other three are blaming your Video drivers,

Code:
Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x46630
Which are recent,

Code:
Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Thu Apr 17 18:07:07 2014 (53507ABB)
    CheckSum:         000A6939
    ImageSize:        000A3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try doing a clean install of this driver,

My Recommendation is to:

Quote:
Uninstall your installed latest version of the display driver.
Then clean up any possible leftover.
Then install version 13.9 WHQL only.
Let us know how things go with that driver.
And future reference, please use this tool when uploading info for BSOD help.

Additional information is required.

1. Download this file to your desktop or other convenient location,

download

2. Double click on the file to run it.

3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
01 Jul 2014   #3
Demongibi

Windows 7 Ultimate x64
 
 

Thank you derekimo..
First I'll try the video drivers issue because I don't have time for the memtest right now.. I'll upload the BSODs next time as you explained..
My System SpecsSystem Spec
.

01 Jul 2014   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome, let us know how it goes.
My System SpecsSystem Spec
10 Jul 2014   #5
Demongibi

Windows 7 Ultimate x64
 
 

Hi again derekimo,

I had only one bsod after the driver update..
I have uploaded the information as you said..

Thank you again..
My System SpecsSystem Spec
10 Jul 2014   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

Hi There,

This is another BugCheck 50,

Code:
BugCheck 50, {fffff900c63ee7e0, 0, fffff9600032260d, 0}
Those are usually Memory related,

Did you test your Ram yet?

information   Information
MemTest86+

Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

Use this tutorial to help you use MemTest86+:
RAM - Test with MemTest86+


You are also missing SP1 and the updates followed by that,

Code:
Host Name:                 JOSHUA-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
You need to install SP1 and the rest of the updates that follow it, there are many security, stability and performance updates in SP1 alone.

Let us know the results after you finish updating and run MemTest86+ for at least 8 passes.
My System SpecsSystem Spec
10 Jul 2014   #7
Demongibi

Windows 7 Ultimate x64
 
 

I'm installing SP1 right now..
After that I'll start memtest..
One question; how will I know if there is an error in memtest? (I won't be here to check my pc for 24 hours)
Does it save a log or something?
My System SpecsSystem Spec
10 Jul 2014   #8
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Demongibi View Post
One question; how will I know if there is an error in memtest? (I won't be here to check my pc for 24 hours)
Does it save a log or something?
Part three of the tutorial covers that.

RAM - Test with Memtest86+
My System SpecsSystem Spec
12 Jul 2014   #9
Demongibi

Windows 7 Ultimate x64
 
 

Hi again,
I ran the memtest for about 36 hours..
And no errors..
You can see the screen capture..
My System SpecsSystem Spec
12 Jul 2014   #10
derekimo

Microsoft Community Contributor Award Recipient

 
 

OK, that looks good, let us know if you have any more crashes.
My System SpecsSystem Spec
Reply

 Random BSOD - Various Drivers : dxgmms1.sys win32k.sys dxgkrnl.sys




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD random inc:dxgkrnl.sys+34f50 win32k.sys+19a046 and others
Hi, had made another thread which got delete for no apparent reason... Had got a new PC (2nd hand) about a week ago and has crashed literally every 30 minutes or so. Have ran memtest86 for 12 hours with no errors (although one dimm slot on the board doesn't work). Have tried a different...
BSOD Help and Support
Random BSOD 0x00000116, dxgkrnl.sys, dxgmms1.sys, nvlddmkm.sys
This issue started back when I bought my 780ti. I bought a new PSU because I thought my older one couldn't handle it. The issue also still occurred when I bought the new PSU. I also let the retailer test some of my parts and they couldn't find any issues. I did a clean install of my Drivers, and it...
BSOD Help and Support
Random BSODs: ntoskrnl, dxgkrnl, dxgmms1, nvlddmkm, BCCode 116
Hi Guys. I'd appreciate some help here. I've been getting BSODs for quite a while now and would like some help in finding a solution. Attached is my SF zip. Looking at the dmp files, it seems it's either ntoskrnl or (dxgkrnl, dxgmms1, nvlddmkm). I have no idea what this means.
BSOD Help and Support
BSOD - nvlddmkm.sys + dxgkrnl.sys + dxgmms1.sys
Well.. yeah. I've seen many of these threads and problems about the same thing but they prolly won't help me since BSODs always have different solutions for each one (so they say). Problem: Blue screen of death on log in. How this started: It started on a wednesday or tuesday of this week,...
BSOD Help and Support
BSOD - 7 x64 nvlddmkm.sys + dxgkrnl.sys + dxgmms1.sys
A couple strange events lately, return to computer after having left it an hour or so and it seemed asleep, NO response what-so-ever, had to press reset button on the front. This has happened 3 times in a week. On reboot Windows tells me about recovering from unexpected shutdown, see at bottom....
BSOD Help and Support
BSOD dxgmms1.sys/nvlddmkm.sys/dxgkrnl.sys
My computer woes have been going on for quite some time and I'm just about to rip my hair out over this. My husband and I bought builders kits two years ago that consisted of an Asus P5Q Pro motherboard, two sticks of 2gb corsair memory, an XFX nvidia 260gtx, an Intel core2 quad Q9550@2.83GHz,...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:18.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App