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Windows 7: Attack of the Bsod(s) (Win 7)


4 Weeks Ago   #1

Windows 7 x64
 
 
Attack of the Bsod(s) (Win 7)

Hello SevenForums,

I have suffered through a somewhat frequent string of blue screens of deaths (bsods) and i've tried a number of things to try and resolve the problems that are triggering said problem. However i think it is time i have another set of eyes to help look at my "problems" with the hopes that they'll see something that i've missed. In advance i would like to thank everyone that will be assisting me.

Attached you'll find the requested document


(Note i have a number of .dmp that i have decided to provide via a dropbox link (that way if i get more of them i can easily share them))
https://www.dropbox.com/sh/ka7u97iy9...zM7pVqfu6Llu-a




Attached Files
File Type: zip BLESSEDCOMP-PC-Wed_07_02_2014_173002_35.zip (22 Bytes, 0 views)
My System SpecsSystem Spec
.

4 Weeks Ago   #2

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Hi There,

Try this preferred method,

Additional information is required.

1. Download this file to your desktop or other convenient location,

download

2. Double click on the file to run it.

3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.



Someone will be along shortly to look at your upload.
My System SpecsSystem Spec
4 Weeks Ago   #3

Windows 7 x64
 
 

As requested here is the requested attachment(s).


Attached Files
File Type: zip BLESSEDCOMP-PC-Wed_07_02_2014_173002_35.zip (22 Bytes, 1 views)
My System SpecsSystem Spec
.


4 Weeks Ago   #4

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

That upload is empty, did you wait for the tool to finish? That other info is needed for analysis.

I went ahead and looked at your dumps on dropbox,

The oldest one is corrupt.

The others are blaming a range of drivers,

Code:
Unable to load image \SystemRoot\system32\DRIVERS\vidsflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vidsflt.sys
*** ERROR: Module load completed but symbols could not be loaded for vidsflt.sys
 vidsflt+0x5382
Which is an Acronis driver,

Driver Reference Table - vidsflt.sys

Code:
Unable to load image \SystemRoot\system32\DRIVERS\vhidmini.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vhidmini.sys
*** ERROR: Module load completed but symbols could not be loaded for vhidmini.sys
 vhidmini+0xf51
Which is a Bluetooth driver,

Driver Reference Table - vhidmini.sys

Code:
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xcbb83
Which is your video driver,

Driver Reference Table - nvlddmkm.sys

Which is in a few of the dumps so it is the most popular, it is up to date,

Code:
Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Mon May 19 16:08:44 2014 (537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try using an earlier version, see if that helps.

The last dump is blaming Avast,

Code:
Unable to load image \SystemRoot\system32\drivers\aswSnx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
Probably caused by : aswSnx.sys ( aswSnx+266db )

Followup: MachineOwner
Driver Reference Table - aswSnx.SYS

For the time being, uninstall your Anti-Virus,

AV Uninstallers

And Install Microsoft Security Essentials which we know doesn't cause BSOD's.

Just due to the variety of drivers being flagged, I would do some RAM and Disk tests to rule out those failing,

information   Information
MemTest86+

Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

Use this tutorial to help you use MemTest86+:
RAM - Test with MemTest86+


Please perform the following tests,

chkdsk /r

SeaTools for DOS and Windows

And this to check for file corruption,

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
3 Weeks Ago   #5

Windows 7 x64
 
 

Wow thanks alot! As for the Graphics driver it is up to date, so as suggested i will try using an older version. Concerning the tool, yeah i let it run completely, however i did think it odd that the end -result was a 22 byte file. but i didnt think to investigate (I'll run it again and see what happens)
My System SpecsSystem Spec
3 Weeks Ago   #6

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

The tool should create a zipped folder on your desktop, there will also be a temporary folder it uses while gathering the info before zipping, which usually goes away with a refresh if not automatically.

That might be why it was empty, anyway, let us know how it goes after running those tests.
My System SpecsSystem Spec
3 Weeks Ago   #7

Windows 7 x64
 
 

Before making my first post requesting help, i decided to remove a stick of ram leaving only 1 4gb stick in the computer. (Since then i've had no problems ... theres probably a doomsday timer thats slowly counting down but yeah figured i should mention that)

as for updating drivers and uninstalling software, to the best of my ability i've done all of that (except for reinstall the nvidia drivers) figured i would wait a little while before doing that.

the last thing that i've yet to do is to run memtest. I do not have a cd-drive in the computer, so ii'm looking for one of my spare flashdrives, hopefully i'll be able to use that to run the test.

In all thanks for your help, for now i think all i can do is to wait and see what happens (and to also reload the requested file... i'll do that later today)
My System SpecsSystem Spec
3 Weeks Ago   #8

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Thanks for the update, there is an auto installer for a flash drive for Memtest86+ here,

Memtest86+ - Advanced Memory Diagnostic Tool
My System SpecsSystem Spec
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 Attack of the Bsod(s) (Win 7)




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