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Windows 7: Multiple BSOD Multiple Drivers - Fresh Install (atikmdag.sys = main)

02 Jul 2014   #1
Robbie501

Windows 7 Ultimate x64
 
 
Multiple BSOD Multiple Drivers - Fresh Install (atikmdag.sys = main)

Hi, i had been having issues with bluescreens once every week or so. I took action by updating my drivers etc but this did not fix the issue. I re-installed windows and got all my drivers on and such yet the problem persists with more bluescreens, more often and with more driver causes.
Before the re-install the bluescreen was always atikmdag.sys but now i have had two others. I believe these may be due to the program ESL Wire which is an anti-cheat program for counter-strike tournaments. If there is any way to have ESL Wire and not experience the BSOD then please let me know as i need to use it for tournaments. I am not aware of the cause of atikmdag.sys and have tried beta graphics drivers but the problem persists.
I have attached the DM Log Collector results.
Thanks for reading,
Robbie.


My System SpecsSystem Spec
.
02 Jul 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Robbie, I haven't completed looking at your dump files yet, but so far they all list your Graphics driver, as you know.
Code:
lmvm atikmdag
start             end                 module name
fffff880`11e30000 fffff880`12dd9000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Jun 20 21:36:23 2014 (53A4EFA7)
    CheckSum:         00F44F2A
    ImageSize:        00FA9000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I am not familiar with the ESL Wire program you mentioned. I do know what it is, and a brief search on the internet shows you are not the only one having issues with it, just not all the issues are the exact same as yours. Have you tried uninstalling it and doing the same thing as you normally do that causes the BSODs? That should answer that question, one way or the other. I know you need it for what you do, but has proven to be a problematic program, it seems. ESL Wire has a forum you may want to post there and see what suggestions they have. If their tech support people frequent there, they made the program and would be the best ones to resolve any problems with it.

Where are you downloading your video card drivers from? And are you overclocking the cards? If you are playing Tournaments, I'm reasonably sure you would be. I would suggest resetting to default settings at least until we figure this out. I am not opposed to overclocking and do it myself, but I know it can cause BSODs and I also know that if you are not stable at stock, you will never have a stable overclock.

What tests do you use to check for stability of your system?

Another thing in the dump files I noticed was

Code:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff900c4edccf0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff9600031c69d, If non-zero, the instruction address which referenced the bad memory
Suggesting possible bad memory. To rule in or out this possibility,

Please Run Memtest86+

information   Information
Please download from this site http://www.memtest.org/ only, in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you mat have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
My System SpecsSystem Spec
02 Jul 2014   #3
Robbie501

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by essenbe View Post
Robbie, I haven't completed looking at your dump files yet, but so far they all list your Graphics driver, as you know.
Code:
lmvm atikmdag
start             end                 module name
fffff880`11e30000 fffff880`12dd9000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Jun 20 21:36:23 2014 (53A4EFA7)
    CheckSum:         00F44F2A
    ImageSize:        00FA9000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I am not familiar with the ESL Wire program you mentioned. I do know what it is, and a brief search on the internet shows you are not the only one having issues with it, just not all the issues are the exact same as yours. Have you tried uninstalling it and doing the same thing as you normally do that causes the BSODs? That should answer that question, one way or the other. I know you need it for what you do, but has proven to be a problematic program, it seems. ESL Wire has a forum you may want to post there and see what suggestions they have. If their tech support people frequent there, they made the program and would be the best ones to resolve any problems with it.

Where are you downloading your video card drivers from? And are you overclocking the cards? If you are playing Tournaments, I'm reasonably sure you would be. I would suggest resetting to default settings at least until we figure this out. I am not opposed to overclocking and do it myself, but I know it can cause BSODs and I also know that if you are not stable at stock, you will never have a stable overclock.

What tests do you use to check for stability of your system?

Another thing in the dump files I noticed was

Code:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff900c4edccf0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff9600031c69d, If non-zero, the instruction address which referenced the bad memory
Suggesting possible bad memory. To rule in or out this possibility,

Please Run Memtest86+

information   Information
Please download from this site http://www.memtest.org/ only, in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you mat have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
Thanks for the reply, sir. The BSOD with the atikmdag.sys driver fault was here previous to using the ESL Wire application. It seems that this program just adds more BSOD to the pool. Without this installed, the BSOD are infrequent.

I have had similar problems in the past and have tested the memory prior to today with results coming back clean.

To finish, I am getting my drivers directly from AMD and am not OCing anything at present. My 7970 performs sufficiently.
My System SpecsSystem Spec
.

02 Jul 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Robbie, It's quite possible that much of your problem may very well be that you have a Dell OEM_SLP key on a retail motherboard.

Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analyzing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimize the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them
My System SpecsSystem Spec
02 Jul 2014   #5
Robbie501

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by essenbe View Post
Robbie, It's quite possible that much of your problem may very well be that you have a Dell OEM_SLP key on a retail motherboard.

Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analyzing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimize the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them
Oh my, i wasnt even aware this was a counterfeit. I will get this sorted ASAP!
My System SpecsSystem Spec
02 Jul 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

That will be great. When you get it, do a clean Install (Clean Install Windows 7) and try it again and see if it works better. If not, we'll be right here, just continue in this thread.
My System SpecsSystem Spec
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 Multiple BSOD Multiple Drivers - Fresh Install (atikmdag.sys = main)




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