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Windows 7: BSOD after removing Alureon using Windows Defender Offline

02 Jul 2014   #1
MNAv8or

Windows 7 x64
 
 
BSOD after removing Alureon using Windows Defender Offline

I removed a Alureon virus using the Windows Defender Offline and everything was successful until I restarted the computer, I got the BSOD. Then unplugged all the various drives I had attached and used the Start Up Repair option and it said that it couldn't repair the computer. So I searched on a clean computer and got as far as downloading the FRST64.exe. I ran it and I will try and attach this file to the post. Any assistance would be most helpful.

Thanks!


My System SpecsSystem Spec
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02 Jul 2014   #2
MNAv8or

Windows 7 x64
 
 
Computer won't start after running Windows Defender Offline

error 0x0000007B

I removed a Alureon virus using the Windows Defender Offline and everything was successful until I restarted the computer, I got the BSOD. I then unplugged all the various drives I had attached and used the Start Up Repair option and it said that it couldn't repair the computer. So I searched on a clean computer and got as far as downloading the FRST64.exe. I ran it and I will try and attach this file to the post. Any assistance would be most helpful.


Thanks!
My System SpecsSystem Spec
03 Jul 2014   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
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03 Jul 2014   #4
MNAv8or

Windows 7 x64
 
 
How do I run it the program with the BSOD?

I read through the BSOD notice beforehand but I can't figure out how to run the program on my computer if I can't get to the desktop to run it. I can get to the command prompt screen but beyond that I haven't been able to figure out how to run it. Any more help on that front?

Thanks
My System SpecsSystem Spec
03 Jul 2014   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please boot into safe mode and attempt/perform a clean boot.

Start your computer in safe mode - Windows Help

Perform a Clean boot:
My System SpecsSystem Spec
03 Jul 2014   #6
MNAv8or

Windows 7 x64
 
 

I followed the instructions on those guides and after selecting "safe mode" the computer goes throught the "loading windows files", pauses, then it goes into the blue screen of death "STOP: 0x0000007B"
My System SpecsSystem Spec
03 Jul 2014   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You could run Startup Repair three times

Startup Repair - Run 3 Separate Times

You may also find the below tutorial useful

Troubleshooting Windows 7 Failure to Boot
My System SpecsSystem Spec
03 Jul 2014   #8
gregrocker

 

Yussi asked me to help you further.

Post back results as you work through the steps given. There may be others indicated.
My System SpecsSystem Spec
07 Jul 2014   #9
MNAv8or

Windows 7 x64
 
 
What partition I boot from?

Sorry for the late response, I had to go out of town.

I tried going through the Option Two (using Diskpart) on the Startup Repair link that was sent to me and by activating and inactiveating(?) various partitions I found a way to stop my computer from even booting up the BSOD. Is there a way for me to figure out what Parition I have my operating system installed on so I can run through that guide properly?
My System SpecsSystem Spec
07 Jul 2014   #10
gregrocker

 

Please post back a screenshot of Disk Management - Post a Screen Capture Image

Tell us what is on each partition
My System SpecsSystem Spec
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 BSOD after removing Alureon using Windows Defender Offline




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