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Windows 7: BSOD Upon Accessing File from NAS

03 Jul 2014   #1
Dan The Man

Windows 7 Professional 64 bit
 
 
BSOD Upon Accessing File from NAS

Upon accessing files from NAS, my Thinkpad T61 (w/ SanDisk Ultra Plus SSD) just froze and then bluescreen, very strange ! Appreciate any help from the forum, thanks !


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 9087
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


My System SpecsSystem Spec
.
03 Jul 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Dan The Man View Post

Additional information about the problem:
BCCode: 9087
All the times I have seen this BSOD, it is caused by Intel Rapid Storage/Matrix Storage. The same for your case, too.
Code:
BugCheck 9087, {0, 0, 0, 0}

Probably caused by : iaStor.sys ( iaStor+4aa7b )

Followup: MachineOwner
---------
It is, as per your system ....
Code:
Name    Intel(R) ICH8M-E/M SATA AHCI Controller
Driver    c:\windows\system32\drivers\iastor.sys
Get rid of intel matrix storage.
Code:
Start Menu\Programs\Intel® Matrix Storage Manager
First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Let us know the situation after doing it.
My System SpecsSystem Spec
03 Jul 2014   #3
Dan The Man

Windows 7 Professional 64 bit
 
 

Thanks for the advise ! Actually I suffered BSOD earlier and uninstalled those Intel drivers. Anyway I just did it again and restarted my laptop. Will confirm case solved after some observation. Thanks for your help !
My System SpecsSystem Spec
.

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 BSOD Upon Accessing File from NAS




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