BSOD Upon Accessing File from NAS


  1. Posts : 6
    Windows 7 Professional 64 bit
       #1

    BSOD Upon Accessing File from NAS


    Upon accessing files from NAS, my Thinkpad T61 (w/ SanDisk Ultra Plus SSD) just froze and then bluescreen, very strange ! Appreciate any help from the forum, thanks !


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 9087
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Dan The Man said:

    Additional information about the problem:
    BCCode: 9087
    All the times I have seen this BSOD, it is caused by Intel Rapid Storage/Matrix Storage. The same for your case, too.
    Code:
    BugCheck 9087, {0, 0, 0, 0}
    
    Probably caused by : iaStor.sys ( iaStor+4aa7b )
    
    Followup: MachineOwner
    ---------
    It is, as per your system ....
    Code:
    Name    Intel(R) ICH8M-E/M SATA AHCI Controller
    Driver    c:\windows\system32\drivers\iastor.sys
    Get rid of intel matrix storage.
    Code:
    Start Menu\Programs\Intel® Matrix Storage Manager
    First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    5. Select one Intel device item under it, right click, uninstall.
    6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
    7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

    Let us know the situation after doing it.
      My Computer


  3. Posts : 6
    Windows 7 Professional 64 bit
    Thread Starter
       #3

    Thanks for the advise ! Actually I suffered BSOD earlier and uninstalled those Intel drivers. Anyway I just did it again and restarted my laptop. Will confirm case solved after some observation. Thanks for your help !
      My Computer


 

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