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Windows 7: BSOD after shutdown hangs for a while, error 0x0000009f

03 Jul 2014   #1
eric95204

Windows 7 Ultimate X64
 
 
BSOD after shutdown hangs for a while, error 0x0000009f

When I booted my pc my mouse didnt work (A logitech trackball). I shutdown my pc and it hang on the shutdown screen for a 5+ minutes, then it blue screen error 0x0000009f. I also had this error 5 days ago, and i did a system restore and everything worked fine. But the issue came back today.
Attachment 324006


My System SpecsSystem Spec
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03 Jul 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi eric95204.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Next go to https://downloadcenter.intel.com/default.aspx .... Try the Intel Driver Update Utility. If it offers any update to Intel USB3 / xHCI, get it.

When done, upload the list of all the third party drivers Using NirSoft DriverView :
  • Download and execute Driverview
  • View > Hide Microsoft Drivers
  • Edit > Select all
  • File > Save Selected Items
  • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
  • Zip the .txt file and upload it.
_________________________________________
Code:
BugCheck 1000009F, {4, 258, fffffa8006739660, fffff8000445a3d0}

Implicit thread is now fffffa80`06739660
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : usbhub.sys ( usbhub!UsbhSyncSendCommand+287 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
03 Jul 2014   #3
eric95204

Windows 7 Ultimate X64
 
 

I unistalled Daemon and did the SPTD check. The Intel Utility thing did not work since chrome's java was out of date and it was taking forver to install and it showed no progress so i quit the java installation. i found my usb3 driver on the intel website, i was already on the latest version. And here is the txt file of my drivers:
Attachment 324009
My System SpecsSystem Spec
.

03 Jul 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Apparently it looks good.

Let us know how the computer runs.
My System SpecsSystem Spec
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 BSOD after shutdown hangs for a while, error 0x0000009f




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