Daily BSOD after playing Counter Strike Source


  1. Posts : 3
    Windows 7 Home Premium 64bit
       #1

    Daily BSOD after playing Counter Strike Source


    I have a newly built custom PC that I had made this week. During the past two days I've gotten the BSOD shortly after I'm done playing Counter for about 2-3 hours. I've only had the PC for about four days. I'm not sure if this error would occur after playing other games but it did for this one. It's also weird because after my PC would reboot itself my wifi card won't detect my in home wifi. Any ways here's my stuff.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF960000C6483
    BCP3: FFFFF88007C4D070
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\070214-23181-01.dmp
    C:\Users\Fito\AppData\Local\Temp\WER-49530-0.sysdata.xml

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    My specs incase you need them
    AMD FX-6300
    ASRock 970 PRO3 R2.0
    XFX Radeon r9 270
    8gb Ram

    Any help would be greatly appreciated, thanks in advance:)
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    Hello and Welcome to SevenForums, I have had a look:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff960000c6483, fffff88007c4d070, 0}
    
    Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff960000c6483, Address of the instruction which caused the bugcheck
    Arg3: fffff88007c4d070, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    win32k.sys is a key computer file. It can be cause by many of things. (heat, OC, everything)

    But it can also be cause by Windows updates!

    On the same day you received your BSOD, you also did updates.

    Code:
    Event[4290]:
      Log Name: System
      Source: Microsoft-Windows-WindowsUpdateClient
      Date: 2014-07-02T21:54:39.437
      Event ID: 18
      Task: Automatic Updates
      Level: Information
      Opcode: Download
      Keyword: Download,Success
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Fito-PC
      Description: 
    Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ?Thursday, ?July ?03, ?2014 at 3:00 AM: 
    - Update for Windows 7 for x64-based Systems (KB982018)
    - Security Update for Windows 7 for x64-based Systems (KB2532531)
    - Update for Windows 7 for x64-based Systems (KB2529073)
    - Update for Windows 7 for x64-based Systems (KB2732487)
    - Windows 7 Service Pack 1 for x64-based Systems (KB976932)
    - Windows Internet Explorer 9 for Windows 7 for x64-based Systems
    - Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)
    - Update for Windows 7 for x64-based Systems (KB2505438)
    Also you don't have service pack 1 installed. I recommend that you instal this ASAP.
    As sometimes this can help clean up little errors.

    Code:
    Host Name:                 FITO-PC
    OS Name:                   Microsoft Windows 7 Home Premium 
    OS Version:                6.1.7600 N/A Build 7600
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Fito
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Last edited by HarriePateman; 03 Jul 2014 at 07:32. Reason: Forgot to add important information.
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks for the information and heads up. I just had service pack 1 installed. Hopefully the problem's resolved. I'll let you know in this forum post if I receive bsod again. Once again I appreciate you looking into this.
      My Computer


  4. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #4

    No worries, hopefully this should help.

    Be sure to let me know how it goes.

    Stay Active!
      My Computer


  5. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #5

    Your ATI driver has been flagged.

    Code:
    fffff880`07c4cdb8  fffff880`03ce4554Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
     atikmpag+0x45554
    Try updating to the latest version 14.4.

    Code:
    2: kd> ln fffff960000c6483
    (fffff960`000c63e0)   win32k!HmgLockEx+0xa3   |  (fffff960`000c652c)   win32k!RGNOBJ::vSet
    2: kd> lmvm atikmpag
    start             end                 module name
    fffff880`03c9f000 fffff880`03d3f000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Fri Dec 06 20:21:45 2013 (52A231D9)
        CheckSum:         0009FEFF
        ImageSize:        000A0000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
       Note
    When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.


    Post back with the results.
      My Computer


  6. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Greatly appreciate the reply Boozad. Just finished updating to 14.4.
    Although I haven't gotten a bsod since installing Windows Service Pack 1. Here's the results.
      My Computer


  7. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #7

    Chromee said:
    Greatly appreciate the reply Boozad. Just finished updating to 14.4.
    Although I haven't gotten a bsod since installing Windows Service Pack 1. Here's the results.
    Im glad updating to service pack 1 helped.

    That normally sorts stuff out, but i would update your driver like boozad said.
      My Computer


 

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