Various BSOD, new computer

Boozad · 04 Jul 2014

Yeah they're all pointing to the EtronXHCI again.

Code:

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck D1, {c, 2, 0, fffff88004c0ca20}

*** WARNING: Unable to verify timestamp for EtronXHCI.sys
*** ERROR: Module load completed but symbols could not be loaded for EtronXHCI.sys
Probably caused by : EtronXHCI.sys ( EtronXHCI+ca20 )

Followup: MachineOwner

Instead of disabling it in BIOS try uninstalling the host controller via Device Manager and then rebooting and let Windows source a driver for it if possible.

mavu · 04 Jul 2014

Windows can't find the driver.

Boozad · 04 Jul 2014

Thought as much. Have you tried the version that came with the motherboard disk?

mavu · 04 Jul 2014

Yes, I have tried 3 different versions. It blames Etron in this cases but what about other crashes that don't point to any specific driver? And I got BSODs while I was not using USB 3 slots and even while it was disabled in BIOS.

mavu · 08 Jul 2014

Another BSOD while watching video on internet. Is it possible that it is GPU fault? But I didn't ever get BSOD while gaming so it is weird.

mavu · 11 Jul 2014

Did you figure out something?

Boozad · 11 Jul 2014

Apologies for letting this slip by.

Your last dump is down to your ATI driver.

Code:

fffff880`09f35608  fffff880`110bd367Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0xa7367

Download the 13.9 driver from here then use AMD Uninstall Utility to remove all traces of your current driver, CCC etc. Reboot and install the 13.9 driver.

Note

When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.

Code:

5: kd> lmvm atikmdag
start             end                 module name
fffff880`11016000 fffff880`11f26000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Apr 18 03:13:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

mavu · 12 Jul 2014

No problem, I see you're very busy. So I installed 13.9. version now but during installation it gives me some error, like installation package error. Video driver is installed though, so we will see in next few days. I had no BSODs since last one I posted but it's ususal not to have BSOD every day.

mavu · 13 Jul 2014

Right now my computer freezed but no BSOD. First it became laggy for 5-10 seconds and then it freezed so I had to restart. It happened few times before too. Computer was on for about 10 minutes, no longer.

mavu · 18 Jul 2014

I changed motherboard and did a fresh install of Windows. After couple of hours got BSOD while idling, I left computer without any programs opened and when I returned it was restarted. It says atikmdag.sys. I repeat my question from few posts before: is this normal that GPU causes BSOD with 3-4 different driver versions on different motherboards and different RAM or does it mean it's hardware error? Now we can be sure that RAM and motherboard aren't culprit since I changed them and still getting BSODs. Dump file is attached.