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Windows 7: My PC BSOD while I was away, computer illiterate mother unplugged PC

03 Jul 2014   #1
trolledeveryday

windowns 7 ultimate 64bit
 
 
My PC BSOD while I was away, computer illiterate mother unplugged PC

As the title says, while i was away my PC had a BSOD, and my computer illiterate mom unplugged the PC


My System SpecsSystem Spec
.
03 Jul 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Lighten up on your Mom, you only have one.

As for your crash,

Code:
ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c0000185
Looks like you need to do some tests on your hard drive.

Please perform the following tests,

chkdsk /r

SeaTools for DOS and Windows

This is a good idea as well,

SFC /SCANNOW Command - System File Checker

Let us know the results.
My System SpecsSystem Spec
03 Jul 2014   #3
trolledeveryday

windowns 7 ultimate 64bit
 
 

Ok so i did the Seagate test and here is the result for it.

--------------- SeaTools for Windows v1.2.0.10 ---------------
7/3/2014 8:45:02 PM
Model: WDC WD10EZEX-00RKKA0
Serial Number: WD-WMC1S6728276
Firmware Revision: 80.00A80
SMART - Pass 7/3/2014 8:45:02 PM
Short DST - Started 7/3/2014 8:45:33 PM
Short DST - FAIL 7/3/2014 8:45:40 PM
Short Generic - Started 7/3/2014 8:47:39 PM
Short Generic - Pass 7/3/2014 8:49:03 PM

And chkdsk/r didn't give me any errors.

And Here is the result from WD's diagnostics tool

Test Option: QUICK TEST Model Number: WDC WD10EZEX-00RKKA0 Unit Serial Number: WD-WMC1S6728276 Firmware Number: 80.00A80 Capacity: 1000.20 GB SMART Status: PASS Test Result: FAIL Test Error Code: 06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 102 (Unknown Test) SMART self-test did not complete on drive 1! Test Time: 20:57:39, July 03, 2014
My System SpecsSystem Spec
.

03 Jul 2014   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

Well that doesn't look good, I would get your data off that drive before doing anything else.
My System SpecsSystem Spec
03 Jul 2014   #5
trolledeveryday

windowns 7 ultimate 64bit
 
 

Since this is a gaming PC i don't have any important data on it, so a backup is not necessary. And just how bad of a condition is the drive in?
My System SpecsSystem Spec
03 Jul 2014   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

It's hard to say how bad it is, but you've gotten a BSOD and failures in a couple tests so it's just a matter of time.
My System SpecsSystem Spec
03 Jul 2014   #7
trolledeveryday

windowns 7 ultimate 64bit
 
 

ok I will RMA the drive ASAP, Thanks for the help.
My System SpecsSystem Spec
03 Jul 2014   #8
derekimo

Microsoft Community Contributor Award Recipient

 
 

Good idea, You're welcome.
My System SpecsSystem Spec
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 My PC BSOD while I was away, computer illiterate mother unplugged PC




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