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Windows 7: Seemingly Random BSOD

04 Jul 2014   #1
Josh1990

Windows 7 Home Premium 64-bit Edition
 
 
Seemingly Random BSOD

Hello,

For quite some time now I have had to put up with numerous and often random BSOD errors.

I have done memory and hard drive checks with multiple passes and all appear to be okay.

I have ensured all data cables are connected properly and nothing is loose, again all seems to be okay.

For a while I thought Google Chrome was causing this error, as since adding a new SSD (BSOD occurred before this) and reformatting everything with Windows 7 64-bit now installed on the SSD I kept getting "Oops" errors in Chrome forcing me to get rid of it and revert to IE. However this has not stopped the BSODs.

BSOD can and has occurred when doing the following: Closing an application, either a game or even Chrome (yet to BSOD in IE). I have had BSOD errors while uploading files to YouTube, again mostly with Chrome. I used to get BSOD errors when playing Total War Rome 2, but that started CTDing instead after 5 minutes of gameplay and has now been temporarily removed from my PC.

I have also recently received three of the following crashes (how related they are I don't know) which is when my PC freezes, curser can still be moved around but nothing else response. Ctrl+Alt+Del to bring up my Task Manager also does not work.

I have attached two mini-dump files to assist.

Much appreciated



Josh


My System SpecsSystem Spec
.
04 Jul 2014   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Josh1990 View Post
Hello,

For quite some time now I have had to put up with numerous and often random BSOD errors.

I have done memory and hard drive checks with multiple passes and all appear to be okay.

I have ensured all data cables are connected properly and nothing is loose, again all seems to be okay.

For a while I thought Google Chrome was causing this error, as since adding a new SSD (BSOD occurred before this) and reformatting everything with Windows 7 64-bit now installed on the SSD I kept getting "Oops" errors in Chrome forcing me to get rid of it and revert to IE. However this has not stopped the BSODs.

BSOD can and has occurred when doing the following: Closing an application, either a game or even Chrome (yet to BSOD in IE). I have had BSOD errors while uploading files to YouTube, again mostly with Chrome. I used to get BSOD errors when playing Total War Rome 2, but that started CTDing instead after 5 minutes of gameplay and has now been temporarily removed from my PC.

I have also recently received three of the following crashes (how related they are I don't know) which is when my PC freezes, curser can still be moved around but nothing else response. Ctrl+Alt+Del to bring up my Task Manager also does not work.

I have attached two mini-dump files to assist.

Much appreciated



Josh
Hi there Josh!

Seems like the crashes are a bit random but few suggestions.

Update your display drivers (Since I noticed the crashes where involved in LockWindowUpdate & InternalDoPaint Windows API failed to re-draw in Windows Explorer)

Update your SSD firmware Crucial.com - SSD support (Crucial M500 SSD)

Code:
Debug session time: Fri Jul  4 15:12:05.782 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\070414-10779-01.dmp]
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
System Uptime: 0 days 1:35:29.843
Probably caused by : win32k.sys ( win32k!xxxInternalDoPaint+40 )
BugCheck 3B, {c0000005, fffff96000056d70, fffff880085bedb0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000056d70, Address of the instruction which caused the bugcheck
Arg3: fffff880085bedb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!xxxInternalDoPaint+40
BiosVersion = 1708
BiosReleaseDate = 04/09/2013
SystemManufacturer = To be filled by O.E.M.
SystemProductName = To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Thu Jul  3 09:04:54.531 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\070314-10920-01.dmp]
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
System Uptime: 0 days 15:16:52.593
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35084 )
BugCheck 1A, {41790, fffffa800b59b480, ffff, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments: 
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
    contains the address of the PFN for the corrupted page table page.
    On a 32 bit OS, parameter 2 contains a pointer to the number of used
    PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa800b59b480
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  WiFi GO! Serve
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35084
BiosVersion = 1708
BiosReleaseDate = 04/09/2013
SystemManufacturer = To be filled by O.E.M.
SystemProductName = To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
My System SpecsSystem Spec
09 Jul 2014   #3
Josh1990

Windows 7 Home Premium 64-bit Edition
 
 

Well I have updated all but my audio driver as the latest Realtek Audio Driver wants to block all of my audio devices and prevents Window from seeing any are plugged in and will not allow me to alter any settings.

I have tried to update my SSD firmware but unfortunately it just reboots the PC and tells me Windows could not load, please insert a boot disc. If I click continue it just boots windows as normal.

I have received BSOD errors since the driver updates (first day or 2 was going great, then suddenly I have problems a plenty today).
My System SpecsSystem Spec
.

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