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Windows 7: BSOD twice today dont know the origin of the problem

04 Jul 2014   #1
wriken

32 bit ultimate
 
 
BSOD twice today dont know the origin of the problem

Hey im new on the forum! So please pardon me if i'm rude or anything like that.
Today i had 2 BSOD but i dont know the problem, the first one i was seeing a video on youtube and it happend, the second one i was away from the PC and when i came back there was the BOSD.
I got the zip file with the info. Please help!
Wriken


My System SpecsSystem Spec
.
04 Jul 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Hello and welcome to SevenForums.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {d, 0, 0, 0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_POLICY::Enable+13 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000d, EXCEPTION_GP_FAULT
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_d

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME:  csgo.exe

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) x86fre

LAST_CONTROL_TRANSFER:  from 938d914d to 82e4a2bf

STACK_TEXT:  
a5257b60 938d914d badb0d00 00015724 00000000 nt!KiSystemFatalException+0xf
a5257bd8 938e5bdb 00000000 b2eb7868 00000000 dxgmms1!VIDMM_POLICY::Enable+0x13
a5257bf8 938e5cf5 87a4a000 87a4a000 b262c400 dxgmms1!VIDMM_PROCESS::InitializeProcessAdapterInfo+0x16b
a5257c10 938e5e14 87a4a000 00000001 b469d5b0 dxgmms1!VIDMM_PROCESS::OpenAdapter+0x2b
a5257c28 938c7613 87a4a000 b469d5b0 a5257c4c dxgmms1!VIDMM_DEVICE::Init+0x72
a5257c38 9381a3de b262c400 87a4a000 b469d5b0 dxgmms1!VidMmInitDevice+0x13
a5257c4c 93881065 86167490 b262c400 87a4a000 dxgkrnl!VIDMM_EXPORT::VidMmInitDevice+0x1a
a5257c78 938815a0 00000000 00000001 87892000 dxgkrnl!DXGDEVICE::Initialize+0x147
a5257c9c 9388126e a5257d0c 00000001 00000000 dxgkrnl!DXGADAPTER::CreateDevice+0xf4
a5257d28 82e468c6 001bc7ac 001bc7d0 771c70f4 dxgkrnl!DxgkCreateDevice+0x1a2
a5257d28 771c70f4 001bc7ac 001bc7d0 771c70f4 nt!KiSystemServicePostCall
WARNING: Frame IP not in any known module. Following frames may be wrong.
001bc7d0 00000000 00000000 00000000 00000000 0x771c70f4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VIDMM_POLICY::Enable+13
938d914d 83e001          and     eax,1

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  dxgmms1!VIDMM_POLICY::Enable+13

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5164d8b5

IMAGE_VERSION:  6.1.7601.18126

FAILURE_BUCKET_ID:  0x7f_d_dxgmms1!VIDMM_POLICY::Enable+13

BUCKET_ID:  0x7f_d_dxgmms1!VIDMM_POLICY::Enable+13

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x7f_d_dxgmms1!vidmm_policy::enable+13

FAILURE_ID_HASH:  {1a6dceb5-b6c3-0e1c-31a0-b1f97e6349c2}

Followup: MachineOwner
---------
dxgmms1.sys is what caused the crash, its DirectX Graphics MMS.

DxDiag Version: 6.01 32bit Unicode.

Please update Direct X, and see how the BSOD's are then.

Also you Graphic card driver is out of date.

Driver Version: 8.970.100.1100

Please update: Legacy
My System SpecsSystem Spec
04 Jul 2014   #3
wriken

32 bit ultimate
 
 

Thanks ill try that
My System SpecsSystem Spec
.

04 Jul 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

No worries let me know how it goes.
My System SpecsSystem Spec
30 Dec 2014   #5
wriken

32 bit ultimate
 
 

Hello after a few months without any problems, a few weeks ago i started having blue screens every 2 days and i dont seem to find the solution, here's the debug file
My System SpecsSystem Spec
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 BSOD twice today dont know the origin of the problem




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